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Snapchat Content Moderator Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 10 min read

Discover the secrets to crafting a winning resume for a Content Moderator position at Snapchat in our comprehensive guide. Learn how to effectively showcase your skills and experiences, from moderating user-generated content to ensuring compliance with community guidelines, as well as highlighting your knowledge of digital media trends and proficiency in various content management tools. Our expert tips will help you stand out from the competition and demonstrate how your unique abilities align with Snapchat's fast-paced, dynamic work environment. Don't miss this opportunity to elevate your job application and secure that coveted Content Moderator role at one of the world's leading social media platforms.

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Snapchat Content Moderator Resume Example

Leshia Krause, Content Moderator

leshia.krause@gmail.com

(434) 259-5250

123 Main St, Charlotte, NC 28202

Professional Summary

Diligent Content Moderator with a year of experience in effectively reviewing and managing digital content. Adept at identifying and addressing inappropriate material, ensuring compliance with policies, and maintaining a positive online environment. Demonstrates strong analytical skills, attention to detail, and adaptability to evolving industry trends. Committed to promoting a safe and inclusive user experience across platforms.

Work Experience

Content Moderator at Cognizant Technology Solutions, NC

Feb 2023 - Present

  • Successfully moderated over 10,000 pieces of content per month, ensuring a safe and positive user experience for clients and their users.
  • Achieved a 99% accuracy rate in identifying and removing inappropriate content, contributing to a significant improvement in the online community's safety and satisfaction.
  • Trained and mentored five new content moderators, increasing team efficiency by 30% and reducing onboarding time by two weeks.
  • Implemented a new content moderation process that reduced response times by 25%, resulting in faster removal of harmful content and improved user experience.

Associate Content Moderator at TTEC, NC

Aug 2022 - Jan 2023

  • Successfully moderated over 10,000 pieces of content per month, ensuring that TTEC's clients maintained a safe and positive online environment for their users.
  • Enhanced the efficiency of the content moderation process by implementing new tools and techniques, resulting in a 20% increase in productivity and a reduction in average moderation time by 15%.
  • Conducted comprehensive training sessions for 25 new hires, equipping them with the necessary skills and knowledge to excel in their roles as Associate Content Moderators.
  • Collaborated with cross-functional teams to develop and implement updated content moderation guidelines, leading to a 30% decrease in user-generated content violations and a 10% improvement in overall user satisfaction.

Education

Bachelor of Arts in Communication and Media Studies at University of North Carolina at Chapel Hill, NC

Sep 2018 - May 2022

Relevant Coursework: Media Theory, Mass Communication, Digital Media Production, Intercultural Communication, Media Ethics, Visual Communication, Public Relations, Journalism, Advertising, Social Media Strategies, and Film Studies.

Skills

  • Multilingualism
  • Social Media Monitoring
  • Image Analysis
  • Video Moderation
  • Sentiment Analysis
  • AI Chatbot Management
  • Community Engagement

Certificates

  • Content Moderator Certification (CMC)
  • Social Media Content Moderation Certificate (SMCMC)

Tips for Writing a Better Snapchat Content Moderator Resume

1. Choose the right format: A well-organized and easy-to-read resume format is essential for a Snapchat content moderator role. Use a chronological or combination format, which highlights your work experience and relevant skills.

2. Write a strong objective or summary statement: Start your resume with an attention-grabbing objective or summary statement that showcases your passion for social media, your ability to moderate content effectively, and your understanding of Snapchat's community guidelines.

3. Highlight relevant experience: When listing your work history, focus on positions where you have moderated content on social media platforms or worked in customer service roles that required attention to detail and problem-solving skills. Be specific about the tasks you performed in these roles and how they relate to content moderation.

4. Showcase your technical skills: As a content moderator, you will need to be familiar with various social media platforms and their features, as well as any tools used for monitoring and moderating content. List any relevant software or tools you have experience with, such as Hootsuite or Sprout Social.

5. Emphasize communication abilities: Strong written and verbal communication skills are crucial for a content moderator role since you will often be interacting with users and explaining community guidelines. Highlight any courses, training, or certifications related to communication that you have completed.

6. Include language proficiency: If you speak multiple languages fluently, include this information on your resume as it can be an asset in moderating global user-generated content.

7. Demonstrate attention to detail: Content moderators must quickly identify inappropriate content while adhering to platform-specific guidelines. Emphasize examples from past work experiences where attention to detail was critical for success.

8. Show adaptability and flexibility: In the fast-paced world of social media moderation, being adaptable is essential. Include instances where you've had to adjust quickly to changes in policies or procedures within previous jobs.

9. Mention teamwork capabilities: Content moderators often work in teams to ensure comprehensive coverage of user-generated content. Highlight any experiences where you've collaborated effectively with others to accomplish goals.

10. Proofread your resume: Finally, make sure your resume is free of grammatical errors and typos. A polished and professional-looking resume will help you stand out from other applicants and convey that you take the position seriously.

Related: Content Developer Resume Examples

Key Skills Hiring Managers Look for on Snapchat Content Moderator Resumes

When applying for a Content Moderator position at Snapchat, it is crucial to incorporate relevant keywords from the job description in your application. This is because Snapchat, like many other companies, utilizes Applicant Tracking Systems (ATS) to help streamline the hiring process and filter out candidates who may not be a good fit for the role. By including specific keywords related to content moderation, such as "monitoring user-generated content," "enforcing community guidelines," or "identifying harmful content," you can increase your chances of passing through the initial ATS screening and move forward in the hiring process. Tailoring your application to include these essential terms not only demonstrates your understanding of the role but also highlights your skills and experience that make you an ideal candidate for the Content Moderator position at Snapchat.

When applying for content moderator positions at Snapchat, you may encounter common skills and key terms such as content review, user safety, policy enforcement, communication skills, and data analysis.

Key Skills and Proficiencies
Attention to detailCritical thinking
Communication skillsTime management
Decision-makingEmotional intelligence
Cultural awarenessComputer literacy
Social media knowledgeContent management systems (CMS)
Research skillsAnalytical skills
Problem-solvingAdaptability
Teamwork and collaborationMultitasking abilities
Confidentiality and discretionEthical judgment
Conflict resolutionLanguage proficiency (multilingualism)
Customer service orientationKnowledge of relevant laws and regulations

Related: Content Developer Skills: Definition and Examples

Common Action Verbs for Snapchat Content Moderator Resumes

Crafting a compelling resume, especially for a position like Snapchat Content Moderator, can be quite challenging, particularly when it comes to finding diverse action verbs that effectively convey your skills and experiences. The use of varied and powerful verbs is crucial in creating an impressive resume that captures the attention of potential employers and sets you apart from other candidates. By utilizing a range of strong action verbs, you can effectively demonstrate your ability to moderate content on Snapchat while also showcasing your adaptability, critical thinking, and communication skills – all essential qualities for success in this role.

To provide you with a competitive advantage, we have assembled a collection of impactful action verbs to enhance your resume and secure your next interview:

Action Verbs
ReviewedMonitored
EvaluatedEnforced
IdentifiedRemoved
InvestigatedEscalated
ResolvedAnalyzed
ReportedTracked
MaintainedUpdated
VerifiedImplemented
CommunicatedCollaborated
PrioritizedAssessed
ManagedDocumented

Related: What does a Content Developer do?

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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