Top 10 Wait Staff Certifications

Certifications for wait staff in the job market are important for a few reasons. First, they demonstrate to employers that you have taken the initiative to learn the necessary skills and knowledge needed to excel in the industry. This shows that you are committed to your profession and can provide quality service. Additionally, certifications can help you stand out from other candidates in a competitive job market, as employers will be able to easily recognize your qualifications and experience. Finally, many restaurants or hospitality businesses require certification as part of their hiring process, so having one may be essential in securing a job.

The purpose of this article is to review some of the top certifications for Wait Staffs and explain how they can help advance a wait staff's career.

What are Wait Staff Certifications?

Wait staff certification is a type of training program designed to help restaurant staff acquire the necessary knowledge and skills needed to provide excellent customer service. The program provides comprehensive instruction in all aspects of restaurant service, from food safety and sanitation to customer service techniques. It typically includes classes on menu knowledge, wine selection, table setting, and proper dining etiquette.

The goal of wait staff certification is to ensure that customers have an enjoyable dining experience. Certified wait staff are knowledgeable about the menu offerings and can make appropriate recommendations. They understand how to properly handle different types of customers, including those with special dietary needs or allergies. Additionally, certified wait staff know how to properly set up a table and serve guests according to accepted standards of etiquette. They are also familiar with the cleaning and sanitizing procedures required for food safety compliance.

By completing wait staff certification, restaurant employees gain valuable skills that can help them succeed in their career. Employers benefit too because they can be confident that their staff are providing top-notch service that meets industry standards. Certification also helps boost morale among employees by demonstrating that the employer values their commitment to excellence in customer service.

Pro Tip: Before hiring a wait staff, be sure to check their certifications and qualifications. Ask for proof of any relevant training or experience they may have in the field. This will ensure that your wait staff is well-prepared to provide excellent customer service and handle any challenges that may arise while they are on the job.

Related: What does a Wait Staff do?

Top 10 Wait Staff Certifications

Here’s our list of the best certifications available to Wait Staffs today.

1. Safe Food Handling Certification

Safe Food Handling Certification is a program that provides training and certification to individuals who handle food in the food service industry. This certification is designed to ensure that those handling food are knowledgeable about proper food safety practices and can help prevent food-borne illness.

The length of time it takes to get Safe Food Handling Certification varies depending on the type of course taken and the individual's ability to learn the material. Generally, most courses range from 4-8 hours in length.

In order to obtain Safe Food Handling Certification, individuals must first complete an approved course or program. These courses can be found online, at local community colleges, or through other organizations such as ServSafe or Prometric. Once the course has been completed, the individual must then pass an examination in order to receive their certification.

The cost of obtaining Safe Food Handling Certification varies depending on where the course is taken and how long it takes to complete it. Generally, courses range from $50-$200 USD depending on location and duration of the program.

2. Alcohol Server Training Certification

Alcohol Server Training Certification is a certification that proves an individual has been trained in the responsible service of alcohol. This certification is required for anyone who serves or sells alcoholic beverages, such as bartenders, servers, and store clerks.

The training typically takes between two and four hours to complete, depending on the program. The course covers topics such as state laws and regulations related to alcohol sales and service, how to identify fake IDs, how to recognize signs of intoxication, and how to handle difficult situations.

To get Alcohol Server Training Certification, individuals must first take a course approved by their state's alcohol control board. The cost of the course varies depending on the provider but typically ranges from $20-$50. After completing the course, individuals must pass an exam with a score of 80% or higher in order to receive their certification.

Once certified, individuals must renew their certification every three years in order to remain valid.

3. Allergen Awareness Certification

Allergen Awareness Certification is a certification program designed to educate foodservice professionals on the importance of allergen safety in the workplace. It is intended to help ensure that foodservice staff are aware of and understand the risks associated with allergens, as well as how to prevent cross-contamination and provide safe meals for customers with allergies.

The Allergen Awareness Certification course typically takes between one and two hours to complete, depending on the provider. It can be taken online or in person, and consists of a series of short quizzes covering topics such as allergen identification, cross-contamination prevention, labeling requirements, and customer communication.

To get certified, individuals must pass an exam at the end of the course with a score of 80% or higher. Depending on the provider, there may also be a fee associated with taking the course and/or taking the exam. Fees typically range from $20-$50 USD.

Once certified, individuals will receive an Allergen Awareness Certificate which they can use to demonstrate their knowledge and commitment to providing safe meals for customers with allergies. The certificate is valid for three years from date of issue before needing to be renewed.

4. Customer Service Certification

Customer Service Certification is a credential that demonstrates an individual’s knowledge and skills in providing customer service. It is designed to help individuals stand out from the competition and demonstrate their commitment to providing excellent customer service.

The length of time it takes to get certified depends on the type of certification program chosen. Some programs may require completion of a course or exam, while others may simply require proof of experience. Generally, most certification programs can be completed within a few weeks or months.

To get certified, individuals must first choose a certification program that best meets their needs and goals. Once they have selected a program, they must complete all requirements such as courses, exams, or work experience. After completing the requirements, individuals must submit their application for review and approval by the certifying body.

The cost of obtaining customer service certification varies depending on the type of program chosen and other factors such as location or provider fees. Generally, most certification programs range from $100 to $500 USD.

5. Restaurant Management Certification

Restaurant Management Certification is a professional credential that demonstrates an individual’s knowledge and experience in the field of restaurant management. It is designed to recognize individuals who have achieved a certain level of proficiency in managing restaurants, from operations to customer service.

The certification process typically takes six months to one year, depending on the complexity of the program. The first step is usually to complete an online application, which includes providing proof of education and work experience in the field. Once accepted into the program, individuals must complete a series of courses and exams covering topics such as food safety, menu planning, financial management, human resources management, and customer service.

The cost of obtaining restaurant management certification varies depending on the program chosen. Generally speaking, it can range from $500 to $2,000 or more for comprehensive programs that include coursework and exams.

In order to maintain certification status, individuals must complete continuing education credits every two years. This ensures that they remain up-to-date on industry trends and best practices.

6. Point of Sale (POS) System Training Certification

Point of Sale (POS) System Training Certification is a certification program that teaches individuals how to use and manage a POS system. It covers topics such as basic POS operations, troubleshooting, customer service, inventory management, and more. The certification typically takes 8-12 hours to complete and can be obtained through an online course or in-person training. The cost of the certification varies depending on the provider but typically ranges from $100-$500. To get certified, individuals must pass an exam after completing the training course.

7. Cash Handling and Basic Accounting Principles Certification

Cash Handling and Basic Accounting Principles Certification is a certification that demonstrates an individual’s knowledge and understanding of the principles of cash handling and basic accounting. It is designed to ensure that individuals have a solid foundation in the fundamentals of financial management and are able to effectively handle cash transactions.

The certification typically takes around 10 hours to complete, depending on the provider. It can be obtained through online courses, in-person classes, or self-study materials. The cost varies depending on the provider, but generally ranges from $100-$200.

In order to get certified, individuals must pass an exam covering topics such as cash flow management, budgeting, and financial reporting. They must also demonstrate their ability to accurately record transactions and reconcile accounts. Additionally, they must demonstrate their understanding of accounting principles such as double-entry bookkeeping and accrual basis accounting.

Overall, Cash Handling and Basic Accounting Principles Certification is a valuable credential for those who want to demonstrate their knowledge of financial management principles.

8. Conflict Resolution Training Certification

Conflict Resolution Training Certification is a professional certification that provides individuals with the skills and knowledge necessary to effectively resolve conflicts in their workplace. This certification can help professionals develop their ability to identify, assess, and manage conflict situations while promoting positive outcomes.

The length of time it takes to get Conflict Resolution Training Certification depends on the program you choose. Some programs offer online courses that can be completed in as little as 10 weeks, while others require more in-depth training and may take several months or longer to complete.

To get Conflict Resolution Training Certification, you must first find a program that meets your needs. You should research different programs to ensure they provide the level of instruction you need and are accredited by an appropriate organization. Once you have chosen a program, you will need to register for classes and complete all required coursework. You may also need to pass an exam at the end of your coursework in order to receive your certification.

The cost of Conflict Resolution Training Certification varies depending on the program you choose and other factors such as location, duration, and materials needed for completion. Generally speaking, most programs range from $500-$2,000 USD depending on these factors.

9. Menu Knowledge and Food Preparation Techniques Certification

Menu Knowledge and Food Preparation Techniques Certification is a certification program designed to help individuals gain the knowledge and skills necessary to work in the food service industry. The certification is offered by the National Restaurant Association Educational Foundation (NRAEF) and is recognized by many employers as an indication of a candidate’s commitment to professional growth.

The certification program consists of two parts: Menu Knowledge and Food Preparation Techniques. The Menu Knowledge portion covers topics such as menu planning, nutrition, cost control, sanitation, customer service, and food safety. The Food Preparation Techniques portion covers topics such as knife skills, cooking methods, food presentation, and recipe development.

The certification program can be completed in approximately six months depending on the individual’s availability for study time. To obtain the certification, individuals must complete both parts of the program with a passing score on all tests. Upon successful completion of both parts of the program, individuals will receive their Menu Knowledge and Food Preparation Techniques Certification from NRAEF.

The cost for the Menu Knowledge and Food Preparation Techniques Certification varies depending on the individual’s location. Generally speaking, it costs between $200-$400 USD to complete both portions of the program.

10. Health Code Compliance and Sanitation Practices Certification

Health Code Compliance and Sanitation Practices Certification is a certification program designed to ensure that food service establishments are following all applicable health codes and sanitation practices. This certification is issued by the local or state health department, and it is required for businesses that serve food to the public.

The length of time it takes to get Health Code Compliance and Sanitation Practices Certification varies depending on the jurisdiction. Generally, it can take anywhere from several weeks to several months. The process typically involves an inspection of the premises by a health inspector, followed by a review of any violations found during the inspection. The business must then correct any violations before they can be certified.

To obtain Health Code Compliance and Sanitation Practices Certification, businesses must first contact their local or state health department for information about the requirements for certification in their area. Businesses may also need to submit an application form along with documents such as proof of a valid food safety permit or certificate from their local health department.

The cost of obtaining Health Code Compliance and Sanitation Practices Certification varies depending on the jurisdiction, but typically ranges from $50-$100 per year.

Do You Really Need a Wait Staff Certificate?

When it comes to working in the hospitality industry, having a wait staff certificate is an invaluable asset. A wait staff certificate can provide you with the knowledge and skills needed to be successful as a server or restaurant employee. It can also give employers confidence that you have the qualifications and experience necessary to provide excellent customer service.

Having a wait staff certificate is important for many reasons. First, it shows employers that you are serious about your job and have the skills required for the position. This can help you stand out from other applicants who may not have taken the time to obtain a certification. Additionally, having a wait staff certificate indicates that you understand the industry’s standards of customer service, appropriate behavior in restaurants, and other related topics.

In addition to helping you stand out from other applicants, having a wait staff certificate can also help you advance your career within the hospitality industry. Many employers prefer hiring employees who have obtained professional certifications in order to ensure that their employees have up-to-date knowledge and understanding of the field. With a wait staff certificate under your belt, employers will know that they are hiring someone with experience and expertise in the area of restaurant service.

Finally, having a wait staff certificate can also help you command higher wages or tips from customers. Employers often reward servers with better salaries or tips when they demonstrate knowledge of proper etiquette or techniques for providing outstanding customer service. Having a certification on your resume will show customers that you are knowledgeable about how to properly serve them, which can lead to increased income potential for servers and restaurant employees alike.

In conclusion, while obtaining a wait staff certificate is not always necessary for success in the hospitality industry, it can certainly provide significant benefits throughout your career. From standing out from other applicants during job interviews to commanding higher wages or tips from customers, having this certification will definitely give you an edge over non-certified competitors in this field!

Related: Wait Staff Resume Examples

FAQs About Wait Staff Certifications

1. What is a wait staff certification?

Answer: A wait staff certification is a certificate or credential that proves an individual has the knowledge, skills and abilities to work as a waiter or waitress. It typically consists of a series of courses and exams that cover topics such as customer service, food safety, alcohol safety, and proper table setting.

2. Is wait staff certification required by law?

Answer: No, there is no legal requirement for wait staff to be certified. However, many employers prefer to hire certified wait staff as it demonstrates competence and commitment to the job.

3. How do I obtain my wait staff certification?

Answer: The requirements for obtaining a wait staff certification vary depending on your location. Generally speaking, you will need to complete an approved training program and pass an exam in order to receive your certification.

4. Do I need any prior experience in order to become certified?

Answer: No prior experience is necessary in order to become certified as a waiter or waitress; however, some training programs may require applicants to have previous experience in customer service or hospitality roles.

5. What are the benefits of becoming certified?

Answer: Becoming certified as a waiter or waitress can help you stand out from other applicants when applying for jobs in the hospitality industry. Additionally, it can also provide you with more opportunities for career advancement and higher wages due to your increased knowledge and skillset.