Top 12 Administration Manager Skills to Put on Your Resume
In today’s crowded job market, a sharp, targeted resume matters. Administration managers who spotlight the right skills show competence, momentum, and a knack for keeping operations humming while guiding people toward results.
Administration Manager Skills
- QuickBooks
- Microsoft Office
- Salesforce
- SAP
- Oracle
- SharePoint
- Asana
- Trello
- Slack
- Zoom
- Google Workspace
- ADP Payroll
1. QuickBooks
QuickBooks is accounting software for managing finances, payroll, expenses, and invoicing. It trims manual work and keeps the money side orderly—gold for an Administration Manager juggling budgets and approvals.
Why It's Important
QuickBooks helps track income and spend, run payroll, and produce clean reports. Faster close, fewer slipups, clearer choices.
How to Improve QuickBooks Skills
Streamline, secure, and tighten insights. Practical moves:
Automate data entry: Bank feeds, rules, and recurring transactions cut manual keying and errors.
Integrate with core tools: Connect payroll, time tracking, and CRM so data stays consistent across systems.
Use the cloud: QuickBooks Online gives anytime access, real-time collaboration, and easier backups.
Train the team: Short refreshers on reconciliations, classes, and close routines prevent costly misposts.
Customize reports: Build management views—cash flow, aging, class- or location-based P&L—for sharper decisions.
Tighten permissions: Role-based access reduces risk and preserves data integrity.
Back up and secure: Enforce MFA, store backups, and review audit logs regularly.
Dial in these pieces and QuickBooks becomes calmer, cleaner, quicker.
How to Display QuickBooks Skills on Your Resume
2. Microsoft Office
Microsoft Office (now Microsoft 365) is the productivity backbone—Word, Excel, PowerPoint, Outlook, and connected services—that keeps documents crisp, data tidy, presentations persuasive, and email sane.
Why It's Important
It centralizes communication and content creation. You build reports, track metrics, present plans, and coordinate calendars without friction.
How to Improve Microsoft Office Skills
Push beyond the basics and modernize how your team works:
Advance your skills: Level up with Excel pivot tables, Power Query, and PowerPoint slide masters. Teach mailbox rules and shared mailboxes in Outlook.
Tap templates and add-ins: Standardize docs and automate repetitive formatting and analysis.
Move to Microsoft 365: Cloud-first apps, versioning, OneDrive/SharePoint collaboration, and continuous updates.
Customize deployments: Install only what teams need and preconfigure settings for security and compliance.
Stay current: Turn on automatic updates for features and security patches.
Gather feedback: Use the in-app feedback tools and internal forums to spot friction and refine standards.
Result: faster work, fewer mishaps, cleaner handoffs.
How to Display Microsoft Office Skills on Your Resume
3. Salesforce
Salesforce is a cloud CRM that centralizes customer data, sales processes, service interactions, and analytics. For an Administration Manager, it’s a control room for process consistency, reporting, and cross-team coordination.
Why It's Important
It unifies workflows and conversations, surfaces insights, and supports decisions with real data—helping you reduce manual follow-ups and keep teams aligned.
How to Improve Salesforce Skills
Refine structure, data, and adoption:
Customize to fit: Configure objects, fields, and page layouts to mirror your processes instead of forcing workarounds.
Automate with Flow: Use Flow as the standard. Migrate legacy Process Builder automations as time allows.
Protect data quality: Validation rules, required fields, duplicate matching, and scheduled data hygiene.
Train and drive adoption: Role-based training, quick reference guides, and regular refreshers anchored to release changes.
Harden security: Enforce MFA, review profiles/permission sets, and run security health checks.
Integrate wisely: Connect email, marketing, and ERP to reduce double entry and reconcile faster.
Measure what matters: Build dashboards for pipeline, SLA adherence, and activity quality—then prune unused reports.
Track releases: Three major releases a year—review notes and pilot features with a sandbox first.
Lean on the community: User groups and internal champions shorten the learning curve and surface best practices.
Done well, Salesforce becomes the single source of truth—reliable, tidy, alive.
How to Display Salesforce Skills on Your Resume
4. SAP
SAP delivers ERP software that stitches finance, procurement, HR, and operations together. For administrators, it means standardized processes and data you can trust.
Why It's Important
It enforces consistency, supports compliance, and provides real-time visibility into how the business is running.
How to Improve SAP Skills
Trim friction and strengthen control:
Streamline processes: Automate routine approvals and postings; remove redundant steps; document flow clearly.
Monitor performance: Use built-in monitoring and, where applicable, SAP Solution Manager or SAP Cloud ALM to spot bottlenecks.
Manage users and roles: Apply least-privilege access, SoD checks, and periodic access reviews using SAP security tools or GRC.
Invest in training: Offer role-based training and keep playbooks current with each enhancement pack or cloud release.
Stay updated: Track release notes, patch cycles, and roadmap items relevant to your modules.
Cleaner configuration and training go a long way toward stable, predictable outcomes.
How to Display SAP Skills on Your Resume
5. Oracle
Oracle offers enterprise databases and business applications that anchor critical data, transactions, and analytics. Administration managers lean on it for scale, reliability, and rigorous controls.
Why It's Important
It consolidates data, safeguards access, and supports finance, HR, and supply chain operations with speed and stability.
How to Improve Oracle Skills
Tune for resilience and clarity:
Performance tuning: Optimize SQL, gather stats, review execution plans, and monitor with built-in diagnostics.
Security: Enforce least privilege, enable auditing, encrypt at rest and in transit, and require MFA where supported.
Backup and recovery: Use RMAN, test restores regularly, and consider Data Guard for high availability.
Patch discipline: Apply quarterly Critical Patch Updates on schedule, with staged testing.
Storage management: Leverage ASM and monitor capacity, I/O patterns, and growth trends.
Network hygiene: Tune Net Services and verify latency paths to reduce connection issues.
Automate operations: Use Oracle Enterprise Manager or scripts to standardize checks and alerts.
Plan for cloud: Evaluate cost, resilience, and integration benefits of Oracle Cloud or hybrid models.
Stable, secure, measured—that’s the target state.
How to Display Oracle Skills on Your Resume
6. SharePoint
SharePoint is a web platform for document management and collaboration. It stores, organizes, and secures content while enabling team co-authoring and workflow automation.
Why It's Important
It reduces version chaos, speeds up information access, and sets guardrails for who sees what.
How to Improve SharePoint Skills
Make it orderly, safe, and fast:
Design clear site structure: Intuitive navigation, managed metadata, and consistent naming conventions.
Enforce governance: Policies for provisioning, retention, sharing, and lifecycle—preferably aligned with Microsoft 365 groups.
Strengthen security: Group-based permissions, MFA, regular permission recertifications, and audit reviews. Use Microsoft Purview for DLP and retention if available.
Automate workflows: Power Automate for approvals, notifications, and content routing.
Boost performance: Archive stale content, compress images, and keep homepages lean. CDNs help for media-heavy sites.
Enable collaboration: Integrate with Microsoft Teams, shared calendars, and co-authoring in Office apps.
Train users: Short, role-based sessions and quick guides unlock adoption.
Iterate: Gather feedback and align with ongoing SharePoint Online updates.
When content is findable and permissions are sane, productivity spikes.
How to Display SharePoint Skills on Your Resume
7. Asana
Asana helps teams plan, track, and deliver work. Projects breathe easier when tasks, owners, and timelines live in one place.
Why It's Important
It clarifies who’s doing what by when, reduces email back-and-forth, and exposes blockers early.
How to Improve Asana Skills
Make it the single source of execution truth:
Customize workflows: Use custom fields, templates, and sections to mirror how your team actually operates.
Integrate tools: Connect email, calendars, and file storage so updates and attachments stay attached to tasks.
Automate routines: Rules for auto-assign, due date shifts, and status changes reduce manual follow-up.
Communicate in context: Comments and mentions keep questions tied to the work.
Monitor progress: Dashboards and workload views reveal slippage and capacity constraints quickly.
Upskill the team: Short, focused tutorials at rollout and after feature updates keep usage consistent.
Less chaos, more flow. Work moves.
How to Display Asana Skills on Your Resume
8. Trello
Trello turns projects into boards, lists, and cards. Visual, quick, flexible—useful for tracking tasks and handoffs at a glance.
Why It's Important
It gives teams a shared view of work, deadlines, and who’s up next, without heavy process overhead.
How to Improve Trello Skills
Organize and automate just enough:
Tailor boards: Create separate boards for departments or projects; reuse templates for recurring workflows.
Automate with Butler: Trigger card moves, reminders, and checklist creation on status changes or due dates.
Connect apps: Add Power-Ups for chat, files, or calendars to keep context close.
Enrich cards: Use labels, due dates, attachments, and custom fields to make scanning effortless.
Use advanced checklists: Subtasks with owners and mini-deadlines keep momentum.
Centralize updates: Encourage comments for status and decisions to avoid scattered pings.
Review regularly: Prune stale cards, adjust stages, and improve conventions based on team feedback.
With a few conventions in place, Trello stays tidy and informative.
How to Display Trello Skills on Your Resume
9. Slack
Slack is a hub for real-time conversations, channels, and file sharing. It cuts email clutter and speeds decisions.
Why It's Important
It keeps teams coordinated, archives context, and makes quick collaboration feel natural.
How to Improve Slack Skills
Reduce noise, add structure, and automate:
Structure channels: Clear naming (team-, project-, topic-based), posted norms, and periodic cleanup.
Tune notifications: Show teammates how to set keywords, do-not-disturb, and priorities to avoid alert fatigue.
Automate with workflows: Use Workflow Builder to collect requests, run daily check-ins, and onboard new members.
Integrate apps: Connect calendars, task tools, and docs so updates land where work happens.
Set policies: Guidelines for @channel use, response-time expectations, and file retention keep things sane.
Teach shortcuts: Quick sessions on search, threads, and commands improve day-to-day speed.
Slack shines when channels are purposeful and signals beat noise.
How to Display Slack Skills on Your Resume
10. Zoom
Zoom powers video meetings, webinars, chat, and screen sharing. Simple to join, stable in practice—remote teams rely on it daily.
Why It's Important
It keeps dispersed teams connected, decisions moving, and training sessions smooth.
How to Improve Zoom Skills
Make meetings secure, efficient, and consistent:
Lock down access: Enforce MFA, enable waiting rooms, meeting passwords, and restrict screen sharing by default.
Standardize settings: Preconfigure defaults for recording, breakout rooms, and chat retention; use templates for recurring sessions.
Use the dashboard: Monitor quality, join issues, and adoption to spot trouble early.
Train hosts: Short guides on polls, Q&A, breakout rooms, and recordings improve facilitation.
Gather feedback: Post-meeting surveys and quick pulse checks surface friction to fix.
Improve A/V: Recommend headsets, lighting basics, and bandwidth checks for clearer calls.
Enable encryption where needed: Turn on end-to-end encryption for confidential sessions, understanding feature trade-offs.
When defaults are smart and hosts are trained, Zoom just works.
How to Display Zoom Skills on Your Resume
11. Google Workspace
Google Workspace bundles Gmail, Drive, Docs, Sheets, Calendar, and Meet into a clean, collaborative suite. Files live in the cloud, and teamwork feels immediate.
Why It's Important
It streamlines communication and document collaboration while reducing version sprawl and IT overhead.
How to Improve Google Workspace Skills
Lean into security and automation:
Centralize in Admin console: Manage users, devices, and apps from one place with sensible OU structure.
Train consistently: Short learning paths for Docs/Sheets power features and shared-drive etiquette.
Strengthen security: Enforce 2-Step Verification, context-aware access, and periodic security reviews.
Use Groups: Mailing lists and access management via groups simplify provisioning.
Control apps: Allow or block third-party apps by role; review OAuth scopes regularly.
Monitor usage: Reports reveal adoption patterns, storage growth, and policy gaps.
Automate with Apps Script: Build light workflows for approvals, reminders, and data syncing.
Add compliance tools: Use Vault, DLP, and retention rules if your plan supports them.
A little admin rigor turns Workspace into a dependable, low-friction platform.
How to Display Google Workspace Skills on Your Resume
12. ADP Payroll
ADP Payroll automates payroll runs, taxes, and filings while maintaining records. It trims risk and time, especially when paired with HR modules like ADP Workforce Now.
Why It's Important
Accurate, compliant, on time. It reduces manual calculations, avoids penalties, and gives employees confidence their pay is right.
How to Improve ADP Payroll Skills
Drive accuracy and speed with a few steady habits:
Train thoroughly: Ensure payroll admins know features like retro pay, garnishments, and off-cycle runs.
Integrate systems: Sync HRIS, timekeeping, and accounting so hours and GL postings align.
Automate repeats: Templates and schedules for recurring earnings, deductions, and audits cut rework.
Customize reports: Build dashboards for variance checks, tax liabilities, and labor costs.
Create a feedback loop: Post-payroll reviews to catch issues and refine processes.
Stay current: Track tax changes, product updates, and year-end timelines.
With clean integrations and standard checks, payroll becomes predictable.
How to Display ADP Payroll Skills on Your Resume
