Top 12 Executive Assistant Skills to Put on Your Resume

An executive assistant sits at the nerve center of an organization’s day-to-day rhythm. Calendars, confidential emails, terse decisions, delicate conversations—often all at once. To shine in a crowded field, your resume should broadcast the skills that prove you can juggle priorities, anticipate needs, and keep momentum humming in a fast, no-nonsense business environment.

Executive Assistant Skills

  1. Microsoft Office
  2. Google Workspace
  3. Time Management
  4. Project Management
  5. CRM Software
  6. Concur (Travel & Expense)
  7. Zoom (Video Conferencing)
  8. Slack (Team Collaboration)
  9. Trello (Task Management)
  10. QuickBooks (Accounting)
  11. Salesforce (Customer Relationship)
  12. Asana (Workflow Management)

1. Microsoft Office

Microsoft Office (now commonly packaged within Microsoft 365) bundles Word, Excel, PowerPoint, Outlook, and more—tools that handle documents, data, presentations, and communication without drama.

Why It's Important

For an Executive Assistant, Office is the utility belt. Draft tight documents, analyze numbers fast, steer email with precision, and prep decks that don’t wobble. It keeps the executive’s world crisp and professional.

How to Improve Microsoft Office Skills

Sharpen speed and reduce busywork. Then layer collaboration on top.

  1. Keyboard shortcuts: Learn the big hitters in Word, Excel, and Outlook to shave minutes all day long.

  2. Templates and Quick Parts: Standardize common docs and recurring email snippets so you aren’t reinventing the wheel.

  3. Automate with Power Automate: Connect apps and trigger workflows to handle repetitive actions quietly in the background.

  4. Outlook rules and categories: Funnel messages, flag priorities, and keep the inbox sane.

  5. Collaborate in Teams: Chat, meet, and co-author files in one place; reduce fractured communication.

  6. Excel depth: PivotTables, lookup functions, conditional formatting—turn raw data into clear decisions.

  7. OneNote structure: Centralize notes, meeting outcomes, and follow-ups that sync across devices.

  8. PowerPoint Designer: Uplevel slides quickly with clean, consistent layouts.

  9. Microsoft Forms: Spin up quick surveys or intake forms to gather facts fast.

Master these building blocks and your throughput spikes—cleaner work, less friction, more time.

How to Display Microsoft Office Skills on Your Resume

How to Display Microsoft Office Skills on Your Resume

2. Google Workspace

Google Workspace bundles Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and Chat—cloud-first tools built for shared work and real-time collaboration.

Why It's Important

It keeps schedules tight, documents findable, feedback live, and meetings one click away. For an Executive Assistant, it’s a single pane of glass for planning, coordination, and follow-through.

How to Improve Google Workspace Skills

Small tweaks, big payoff.

  1. Gmail discipline: Labels, filters, and priority inbox rules reduce noise and surface what matters now.

  2. Calendar mastery: Appointment schedules, time zone visibility, color-coding, and resource calendars tame complex days.

  3. Docs and Slides templates: Consistent agendas, briefs, and decks mean faster, on-brand output.

  4. Sheets with intent: Use data validation, pivot tables, and protected ranges to keep trackers clean and reliable.

  5. Meet readiness: Meeting nicknames, recording policies, live captions, and waiting rooms make sessions smooth and secure.

  6. Chat and Spaces: Centralize conversations, decisions, and files by project or team.

  7. Drive hygiene: Shared drives, clear naming, and tight permissions prevent file sprawl and mishaps.

Dial in these habits and your executive gets clarity without hunting for it.

How to Display Google Workspace Skills on Your Resume

How to Display Google Workspace Skills on Your Resume

3. Time Management

Time management means orchestrating priorities, calendars, and follow-ups so the executive’s day hits on time and on target.

Why It's Important

It keeps deadlines from slipping, protects focus blocks, and ensures the right work happens first. Speed without control isn’t useful.

How to Improve Time Management Skills

Cut the drag; preserve the signal.

  1. Align priorities: Confirm weekly objectives with your executive; let that drive your calendar and task triage.

  2. Eisenhower Matrix: Separate urgent from important; schedule important-but-not-urgent work before it becomes a fire.

  3. Time blocking: Reserve focus slots, decision windows, travel buffers, and decompression time.

  4. Batch communication: Handle email, messages, and approvals in batches to avoid constant context switching.

  5. Templates and checklists: Standardize recurring workflows (meetings, travel, board prep) to eliminate rework.

  6. Protect the calendar: Gatekeep invites, add context to holds, and enforce start/stop discipline.

  7. Weekly review: Reconcile tasks, roll forward priorities, and clear stale commitments.

Less scatter, more glide.

How to Display Time Management Skills on Your Resume

How to Display Time Management Skills on Your Resume

4. Project Management

Planning, sequencing, resourcing, and communicating—so projects land on time, within scope, and without unpleasant surprises.

Why It's Important

It brings structure to ambiguous goals, aligns stakeholders, and keeps the executive informed without drowning them in details.

How to Improve Project Management Skills

Build a simple, durable toolkit.

  1. Use a shared system: Asana, Trello, or Monday—pick one and standardize how tasks, owners, and due dates are tracked.

  2. Define “done” upfront: Acceptance criteria end debates later.

  3. Prioritize ruthlessly: Apply the Eisenhower Matrix and kill or park low-value work.

  4. Tight communication loops: Brief status updates, single source of truth, clear escalation paths.

  5. Spot risks early: Maintain a living risk/issue list with owners and next actions.

  6. Post-mortems: Quick retros to capture what to repeat and what to drop.

Clarity beats chaos every time.

How to Display Project Management Skills on Your Resume

How to Display Project Management Skills on Your Resume

5. CRM Software

CRM tools organize contacts, accounts, interactions, and pipelines—tying together sales, service, and stakeholder history so relationships don’t slip through the cracks.

Why It's Important

An Executive Assistant can track touchpoints, prep leaders with context, and trigger follow-ups at the right time. Precision builds trust.

How to Improve CRM Software Skills

Make the CRM work for you, not the other way around.

  1. Customize views: Dashboards, list views, and page layouts tailored to the executive’s world—no clutter.

  2. Integrate core apps: Sync email and calendars so activity logs auto-populate.

  3. Automate routine work: Use workflows and rules to assign tasks, send reminders, and update fields.

  4. Data hygiene: Standardize naming, deduplicate records, and set validation rules.

  5. Mobile ready: Ensure vital info is accessible and editable on the go.

  6. Reporting that matters: Build quick-hit reports for meetings—last touch, next steps, key stakeholders.

  7. Privacy and access: Proper permissions and audit trails to protect sensitive relationships.

The right setup turns the CRM into a quiet ally.

How to Display CRM Software Skills on Your Resume

How to Display CRM Software Skills on Your Resume

6. Concur (Travel & Expense)

Concur streamlines travel booking and expense reporting—centralizing itineraries, receipts, approvals, and policy enforcement.

Why It's Important

It saves hours, catches out-of-policy spend, and gives leaders a clear picture of costs without manual wrangling.

How to Improve Concur (Travel & Expense) Skills

Lean into the features that cut friction.

  1. Go mobile: Snap receipts, build reports, and approve on the move.

  2. E-receipts and card feeds: Connect corporate cards and enable automatic receipt capture to reduce data entry.

  3. Smart policies: Configure per diems, audit rules, and preferred vendors to keep expenses compliant.

  4. Booking discipline: Use negotiated rates, enforce advance purchase windows, and add hold buffers for tight trips.

  5. Templates and allocations: Create recurring expense templates and default cost allocations to speed submissions.

  6. Approval flows: Set clear approvers and escalations so reports don’t stall.

Less paperwork. Fewer surprises.

How to Display Concur (Travel & Expense) Skills on Your Resume

How to Display Concur (Travel & Expense) Skills on Your Resume

7. Zoom (Video Conferencing)

Zoom powers virtual meetings, webinars, and training with screen sharing, chat, recordings, and strong moderation controls.

Why It's Important

When rooms are spread across cities, Zoom keeps decisions moving. An Executive Assistant turns scattered calendars into clear, well-run sessions.

How to Improve Zoom (Video Conferencing) Skills

Polish the experience end to end.

  1. Schedule with context: Add agendas, files, and time zones; enable waiting rooms and passcodes by default.

  2. Use templates: Standard security and settings for recurring meeting types reduce mistakes.

  3. Co-hosts and roles: Assign someone to manage participants, chat, and recordings while you focus on the executive.

  4. Breakout rooms, polls, and Q&A: Keep larger meetings structured and engaging.

  5. Audio/video hygiene: Test devices, backgrounds, and lighting; noise suppression on.

  6. Record with a plan: Decide cloud vs. local, set retention, and label recordings so follow-ups aren’t lost.

  7. Keyboard shortcuts: Fast mute, screen share, and participant controls add calm under pressure.

  8. Dry runs: For high-stakes meetings, rehearse and confirm backups (dial-in, alternate host).

Crisp logistics make meetings feel effortless.

How to Display Zoom (Video Conferencing) Skills on Your Resume

How to Display Zoom (Video Conferencing) Skills on Your Resume

8. Slack (Team Collaboration)

Slack centralizes team communication with channels, DMs, file sharing, huddles, and lightweight automation.

Why It's Important

It cuts email bloat, brings context into view, and helps you nudge projects forward without dragging people into unnecessary meetings.

How to Improve Slack (Team Collaboration) Skills

Structure beats noise.

  1. Channel taxonomy: Clear naming (team-, proj-, help-), channel topics, and descriptions keep people oriented.

  2. Pins, bookmarks, and canvases: Surface key docs, decisions, and checklists in-channel.

  3. Notification hygiene: Custom alerts for execs and priority channels; liberal use of Do Not Disturb.

  4. Workflow Builder: Automate daily standups, intake forms, and approvals without leaving Slack.

  5. App integrations: Connect calendars, task managers, and file drives so updates live where discussions happen.

  6. Search like a pro: Filters, date ranges, and in:channel queries find buried context fast.

  7. Status and reminders: Signal availability, set personal nudges, and save messages to clear later.

Result: fewer pings, more progress.

How to Display Slack (Team Collaboration) Skills on Your Resume

How to Display Slack (Team Collaboration) Skills on Your Resume

9. Trello (Task Management)

Trello uses boards, lists, and cards to visualize work. It’s simple, flexible, and perfect for tracking moving parts at a glance.

Why It's Important

Executive Assistants can map priorities, owners, and due dates on one canvas—no guesswork about what’s next.

How to Improve Trello (Task Management) Skills

Make the board tell the story at a glance.

  1. Butler automation: Auto-assign, move cards on status change, and schedule recurring tasks.

  2. Labels and filters: Encode priority, department, or work type, then slice the board quickly.

  3. Views that matter: Calendar and timeline views expose upcoming crunch points.

  4. Templates and checklists: Standardize travel prep, meeting runbooks, and onboarding steps.

  5. Power-Ups: Add custom fields, dependencies, and integrations for richer context.

  6. Board hygiene: Archive stale cards, keep titles action-oriented, and add clear owners.

In seconds, you’ll know what’s blocked and who’s on the hook.

How to Display Trello (Task Management) Skills on Your Resume

How to Display Trello (Task Management) Skills on Your Resume

10. QuickBooks (Accounting)

QuickBooks manages invoicing, expenses, bank feeds, payroll, and financial reporting—core accounting tasks in one place.

Why It's Important

For an Executive Assistant, it brings financial clarity: clean records, timely payments, and reports the leadership team can act on.

How to Improve QuickBooks (Accounting) Skills

Tighten controls, cut manual work.

  1. Bank feeds and rules: Auto-categorize transactions; reduce reconciliation headaches.

  2. Recurring items: Invoices, bills, and journal entries that schedule themselves.

  3. Custom reports: Memorize P&L by class, cash flow snapshots, and AR aging for quick reviews.

  4. Chart of accounts discipline: Keep it lean; standardize names and merge duplicates.

  5. Classes and locations: Tag spend by department or project for sharper insights.

  6. Security and closes: Enable MFA, set user roles, and lock periods with a closing date.

  7. Keep learning: Explore training or certification (e.g., ProAdvisor) to deepen capability.

Accuracy now prevents messes later.

How to Display QuickBooks (Accounting) Skills on Your Resume

How to Display QuickBooks (Accounting) Skills on Your Resume

11. Salesforce (Customer Relationship)

Salesforce is a cloud CRM that centralizes sales, service, and stakeholder activity with robust customization and reporting.

Why It's Important

Executives get a real-time lens on relationships and pipeline. You keep the data clean, the follow-ups automatic, and the insights ready.

How to Improve Salesforce (Customer Relationship) Skills

Focus on what accelerates decision-making.

  1. Dashboards and reports: Build executive-ready views with key KPIs and scheduled report deliveries.

  2. List views and page layouts: Surface only the fields that matter for faster scanning and entry.

  3. Automation with Flow: Move beyond legacy Workflow Rules—use Salesforce Flow to assign tasks, send alerts, and update records.

  4. Email and calendar sync: Capture activity automatically and reduce manual logging.

  5. Validation and picklists: Enforce data quality to keep reports trustworthy.

  6. Permission sets and sharing: Protect sensitive accounts while enabling collaboration.

Configured well, Salesforce becomes a living brief before every meeting.

How to Display Salesforce (Customer Relationship) Skills on Your Resume

How to Display Salesforce (Customer Relationship) Skills on Your Resume

12. Asana (Workflow Management)

Asana organizes tasks, projects, and priorities into a shared workspace—linking strategy to daily execution.

Why It's Important

It replaces scattered to-dos with clear ownership, timelines, and visibility, so nothing critical falls through.

How to Improve Asana (Workflow Management) Skills

Design for clarity, automate the busywork.

  1. Templates for repeatables: Meeting prep, event planning, offsites—codify once, reuse often.

  2. Custom fields and rules: Track priority, effort, and status; auto-assign and move tasks as conditions change.

  3. Portfolios and goals: Roll up projects to show progress against executive objectives.

  4. Forms and intake: Standardize requests so work enters clean and complete.

  5. Workload and timelines: Balance capacity and spot collisions before they bite.

  6. Integrations: Connect calendars and messaging so deadlines and updates are visible where people work.

  7. Reviews and retros: Regularly prune, rename, and realign projects to keep the system sharp.

The result is momentum—trackable, predictable, and calm.

How to Display Asana (Workflow Management) Skills on Your Resume

How to Display Asana (Workflow Management) Skills on Your Resume
Top 12 Executive Assistant Skills to Put on Your Resume
Top 12 Executive Assistant Skills to Put on Your Resume