Top 12 Travel Specialist Skills to Put on Your Resume

In today's competitive travel industry, standing out as a candidate requires more than wanderlust. This guide digs into twelve core skills travel specialists should highlight on their resumes, blending technical horsepower with people-first savvy to thrive in fast-moving planning and service work.

Travel Specialist Skills

1. Amadeus
2. Sabre
3. Galileo
4. Worldspan
5. Travelport
6. Multilingual
7. Itinerary Planning
8. Customer Service
9. CRM Software
10. Negotiation
11. Risk Management
12. Marketing Analytics

1. Amadeus

Amadeus is a global distribution system (GDS) used by travel professionals to book flights, hotels, car rentals, rail, and other travel services, with real-time access to inventory and pricing for efficient planning.

Why It's Important

Amadeus matters because it centralizes global travel content and fares, speeds up reservations and ticketing, and helps specialists present strong options fast—often the difference between winning and losing a client.

How to Improve Amadeus Skills

Keep sharpening, keep shipping. Try this:

1. Take official training: Start with core modules, then progress to advanced fares, ticketing, and automation.
2. Practice daily: Work in the Selling Platform to build speed with formats, queues, exchanges, and reissues.
3. Track updates: New fare rules, NDC content, and policy shifts appear often—review release notes regularly.
4. Build quick-reference notes: Create cheat sheets for frequent commands and edge cases you see in your market.
5. Shadow pros: Pair with a senior agent to review PNR workflows, waivers, and irregular ops handling.
6. Join webinars: Live demos and case walk-throughs reveal time-savers you won’t find in manuals.

Consistency compounds. Minutes saved per booking turn into hours saved per week.

How to Display Amadeus Skills on Your Resume

2. Sabre

Sabre is a leading GDS and travel technology stack used to shop, book, ticket, and service air, hotel, car, and ancillary content for corporate and leisure travelers.

Why It's Important

It unlocks a vast network of fares, availability, and servicing tools. Faster searches, cleaner PNRs, fewer post-ticketing headaches—clients feel that.

How to Improve Sabre Skills

1. Complete formal training: Foundations first, then advanced exchanges, queues, and profiles.
2. Drill workflows: Practice complex itineraries, involuntary changes, and waivers until they’re muscle memory.
3. Stay current: Follow product release notes and feature updates to keep your toolkit sharp.
4. Swap tips with peers: Team huddles and community groups surface shortcuts and scripts you’ll reuse daily.
5. Use visual tutorials: Short scenario-based videos can cement tricky functions quickly.
6. Keep a quick-ref: Your own command index beats hunting through long manuals mid-call.

How to Display Sabre Skills on Your Resume

3. Galileo

Galileo is a GDS (part of the Travelport family) that enables agents to search, book, and manage flights, hotels, car rentals, and more with live availability and pricing.

Why It's Important

It provides broad content, robust pricing, and reliable servicing tools. For agencies on Travelport systems, it’s the backbone for fast, accurate reservations and post-booking support.

How to Improve Galileo Skills

1. Keep up with platform updates: Review Travelport release notes so new features don’t pass you by.
2. Enroll in training: Work through core and advanced modules—fares, ticketing, voids, exchanges, queues.
3. Use Smartpoint: Lean on Travelport Smartpoint for a more intuitive UI and richer content displays.
4. Practice complex cases: Multi-city pricing, branded fares, ancillaries, and special service requests.
5. Refine client feedback loops: Note recurring needs and build templates and scripts to serve them faster.

How to Display Galileo Skills on Your Resume

4. Worldspan

Worldspan is a GDS (also within Travelport) used to access and book airline seats, hotel rooms, rental cars, and ancillary travel services.

Why It's Important

Breadth of content plus strong pricing and servicing features means fewer handoffs, fewer surprises, and cleaner PNRs—key for both speed and accuracy.

How to Improve Worldspan Skills

1. Practice beyond the basics: Build speed with formats, fare construction, and exchanges.
2. Complete Travelport training: Advanced courses reveal hidden efficiencies.
3. Trade tips with peers: User groups and team sessions expose real-world fixes for common snags.
4. Watch scenario-based tutorials: Visual repetition helps lock in steps for irregular operations.
5. Study current manuals: New features and policy changes often live there first.
6. Attend workshops: Live Q&A with experts surfaces solutions you can deploy immediately.

How to Display Worldspan Skills on Your Resume

5. Travelport

Travelport is a global travel technology company powering distribution (Galileo, Worldspan) and modern retailing tools to search, compare, and manage air, hotel, car, and ancillaries.

Why It's Important

It centralizes rich content and streamlines booking and servicing—critical for responsiveness, especially when trips shift mid-journey.

How to Improve Travelport Skills

1. Continuous learning: Work through Travelport Academy courses and feature updates regularly.
2. Leverage Smartpoint: Use Smartpoint for faster shopping, branded fares, and ancillaries in one view.
3. Explore APIs: Where relevant, integrate to automate quotes, docs, and confirmations.
4. Engage the community: User groups shine a light on shortcuts and proven workflows.
5. Personalize: Build traveler profiles and preferred supplier rules to tailor offers quickly.
6. Use reporting: Track trends, savings, and service gaps. Then adjust your playbook.

How to Display Travelport Skills on Your Resume

6. Multilingual

Being multilingual means communicating in more than one language—vital for engaging clients and suppliers across borders and cultures.

Why It's Important

It unlocks trust, clarity, and speed. You catch nuance, prevent mix-ups, and open doors to markets competitors can’t easily reach.

How to Improve Multilingual Skills

1. Immerse: Spend time with native media and conversation—films, podcasts, daily chats.
2. Language exchange: Pair with native speakers for real-world practice and feedback.
3. Structured courses: Target professional vocabulary relevant to travel and hospitality.
4. Smart tools: Use translation apps for on-the-go support and quick terminology checks.
5. Cultural fluency: Read, listen, and watch content from the regions you serve to understand norms.
6. Professional communities: Join travel networks to apply your languages in business contexts.
7. Feedback loops: Work with tutors or native colleagues to correct fossilized errors.

How to Display Multilingual Skills on Your Resume

7. Itinerary Planning

Itinerary planning means crafting detailed trip schedules—transport, stays, activities—tailored to a traveler’s budget, tastes, and constraints.

Why It's Important

A thoughtful plan reduces friction and amplifies joy. Time gets used well. Memories stick. Emergencies feel manageable, not chaotic.

How to Improve Itinerary Planning Skills

1. Know the client: Use a traveler profile questionnaire—interests, pace, budget, accessibility, non-negotiables.
2. Use planning tools: Build, collaborate, and share clean itineraries with clear docs and updates.
3. Stay current: Track advisories, new openings, shoulder-season gems, and on-the-ground changes.
4. Personalize: Fold in local insights and unique experiences, not just top-10 lists.
5. Iterate: Co-create with the traveler, then gather post-trip feedback and improve your templates.

How to Display Itinerary Planning Skills on Your Resume

8. Customer Service

Customer service for a Travel Specialist is hands-on trip support—advice, booking, problem-solving—before, during, and after the journey.

Why It's Important

Service wins loyalty. Quick, empathetic responses and proactive fixes turn one-off bookings into long-term relationships and referrals.

How to Improve Customer Service Skills

1. Map needs: Collect feedback with short surveys and direct check-ins; close the loop visibly.
2. Personalize: Use a CRM to track preferences, special dates, and past issues—then act on them.
3. Respond fast: Set SLAs, use shared inboxes or help desks, and keep status updates flowing.
4. Train continuously: Keep destination knowledge and airline policies fresh to solve quickly.
5. Omnichannel: Meet clients where they are—email, phone, chat, social—with consistent quality.
6. Follow up: Post-trip check-ins surface wins and misses; thank-yous matter.
7. Reward loyalty: Perks, upgrades, or priority support keep clients in your orbit.

How to Display Customer Service Skills on Your Resume

9. CRM Software

CRM software helps a Travel Specialist organize client data, track preferences, manage communications, and tie bookings to traveler profiles for smoother service.

Why It's Important

It powers personalization at scale, keeps records tidy, and ensures no client slips through the cracks—messages, docs, and offers all in one place.

How to Improve CRM Software Skills

1. Customize fields: Capture what matters—seat prefs, loyalty numbers, visa needs, accessibility notes.
2. Automate touchpoints: Confirmations, pre-trip checklists, and post-trip surveys should trigger themselves.
3. Integrate booking tools: Sync GDS or platform data to reduce manual entry and errors.
4. Go mobile: Ensure you and your clients can access key info on the move.
5. Centralize itineraries: Store trip docs, updates, and emergency contacts in profiles.
6. Use analytics: Segment by behavior and value; tailor offers that actually land.
7. Protect data: Enforce permissions, encryption, and compliance practices rigorously.

How to Display CRM Software Skills on Your Resume

10. Negotiation

Negotiation means aligning with suppliers—hotels, airlines, DMCs—to secure better rates, perks, and terms for your clients.

Why It's Important

Sharper value, smoother service, stronger partnerships. That trifecta drives savings and elevates the experience.

How to Improve Negotiation Skills

1. Prep deeply: Know your objectives, your must-haves, and your fallback (BATNA). Do the math before the call.
2. Build rapport: Relationships bend outcomes. Respect, consistency, and fair dealing pay off.
3. Listen actively: Surface the other side’s constraints and levers; tailor proposals to solve their pain.
4. Communicate crisply: Be clear, concise, and confident—no fog, no fluff.
5. Aim for win-win: Package concessions and ask for value that matters to your travelers.
6. Be ready to walk: If terms miss the mark, pause and pivot. Options create leverage.
7. Practice: Role-play scenarios, review call recordings, and refine your playbook.

How to Display Negotiation Skills on Your Resume

11. Risk Management

Risk management is the practice of spotting, sizing, and reducing threats to a trip—health, weather, security, logistics—before and during travel.

Why It's Important

Safety and predictability build trust. Prepared plans mean faster decisions when something breaks, and fewer ruined itineraries.

How to Improve Risk Management Skills

1. Monitor advisories: Follow official government and health updates; adjust guidance quickly.
2. Assess by destination: Consider political stability, seasonality, infrastructure, and medical access.
3. Create contingency plans: Templates for delays, cancellations, medical events, and evacuations.
4. Ensure insurance: Recommend policies covering medical, interruption, and evacuation as appropriate.
5. Establish comms: Provide travelers with emergency contact cards and real-time alert channels.
6. Debrief: After trips, review incidents, refine SOPs, and update vendor lists.

How to Display Risk Management Skills on Your Resume

12. Marketing Analytics

Marketing analytics turns raw data from campaigns and channels into insight—what’s working, what isn’t, and where to focus next.

Why It's Important

It guides smarter spend, sharper targeting, and better client experiences. No guesswork. Just measurable impact.

How to Improve Marketing Analytics Skills

1. Unify data: Bring website, social, and CRM data together for a single source of truth.
2. Segment wisely: Group audiences by behavior, value, preferences, and trip types; tailor offers.
3. Forecast: Use predictive models to anticipate demand and personalize timing.
4. Think mobile: Audit mobile journeys; fix slow pages, clunky forms, and unclear CTAs.
5. Deep-dive social: Track content performance by audience and intent; post with purpose.
6. A/B test: Experiment with subject lines, landing pages, and creatives; ship the winner.
7. Visualize: Dashboards make trends obvious and decisions faster.
8. Upskill: Keep learning tools and methods; refresh as platforms evolve.

How to Display Marketing Analytics Skills on Your Resume