Top 12 Wine Manager Skills to Put on Your Resume
In the competitive and nuanced world of wine, the blend of skills you showcase can tilt the scales. Hiring managers notice. Guests feel it. The right mix turns a good program into a magnetic one. Below you’ll find a sharpened set of core skills for Wine Managers—practical, credible, and geared for real results.
Wine Manager Skills
- Sommelier Certification
- Viticulture Expertise
- Wine Pairing
- Inventory Management
- Tasting Acumen
- Sales Forecasting
- Customer Service
- POS Systems
- CRM Software
- Event Planning
- Staff Training
- Budget Management
1. Sommelier Certification
Sommelier certification is formal recognition of deep skill in tasting, service, theory, and cellar management. It anchors credibility, sharpens judgment, and signals guests they’re in capable hands.
Why It's Important
Certification validates expertise in tasting, pairing, selection, and service. It builds trust, elevates standards, and helps craft memorable wine experiences that keep people coming back.
How to Improve Sommelier Certification Skills
To strengthen your sommelier credentials as a Wine Manager, focus on:
Continuous Education: Keep studying regions, grapes, winemaking, and current market shifts. Read widely, compare sources, challenge assumptions.
Tasting Practice: Taste often and with intent. Use structured methods from respected bodies to calibrate your palate and descriptors. Log notes consistently.
Professional Networking: Join industry groups and tasting circles. Debate styles, vintages, service moves. Iron sharpens iron.
Formal Education: Pursue advanced courses and certifications (WSET, Court of Master Sommeliers, Masters of Wine-related study). Rigor helps.
Real-World Experience: Rotate roles—floor, cellar, procurement, events. Context deepens judgment and accelerates growth.
Over time, the compound effect is undeniable—more precision, better curation, stronger leadership.
How to Display Sommelier Certification Skills on Your Resume

2. Viticulture Expertise
Viticulture expertise means understanding the vineyard—soils, climate, canopy management, harvest timing—and how those choices echo in the glass. A Wine Manager benefits by linking site and season to style, quality, and value.
Why It's Important
It improves buying decisions, vintage calls, and storytelling. It sharpens quality control and helps build a list that feels coherent, intentional, and alive to the year’s shifts.
How to Improve Viticulture Expertise Skills
Enroll in Courses: Seek structured programs (WSET, MW pathways, university viticulture/enology coursework) to anchor fundamentals.
Gain Practical Experience: Spend time in vineyards and cellars. Harvest once, preferably twice. Walk rows, ask questions, taste fruit, observe ferments.
Attend Tastings and Seminars: Focused verticals and regional masterclasses open your eyes to terroir, technique, and time.
Join Professional Networks: Engage with growers, importers, and peers. Share data, compare notes, track climate patterns and outcomes.
Read Widely: Trade publications, technical papers, and producer reports build a sharper mental map.
Leverage Community Tools: Use tasting journals and cellar platforms to track bottles, notes, and drinking windows across vintages.
How to Display Viticulture Expertise Skills on Your Resume

3. Wine Pairing
Wine pairing means aligning wine structure and flavor with the dish so both sing. Texture meets texture, acid cuts richness, sweetness tames heat. Guests feel the lift immediately.
Why It's Important
Smart pairings amplify the menu, showcase your list, and spark incremental sales. More importantly, they create delight—the kind people talk about.
How to Improve Wine Pairing Skills
Match the Weight: Light with light; bold with bold. Let intensity meet its match.
Mind the Acidity: High-acid wines slice through fat and oil, resetting the palate without bulldozing flavor.
Balance Sweetness: Off-dry or sweet styles soothe spice and play beautifully with salt.
Focus on Dominant Flavors: Identify the main note—herbal, umami, smoky, citrusy—and either echo it or provide a nimble contrast.
Think Regional: What grows together often goes together. Old wisdom, still reliable.
Experiment: Trial pairings with the kitchen. Document surprises. Rotate recommendations seasonally.
Listen First: Fold in guest preferences and dietary needs. The “best” pairing is the one they enjoy.
How to Display Wine Pairing Skills on Your Resume

4. Inventory Management
Inventory management is the steady pulse of the program—tracking stock, timing orders, protecting margins, and matching supply to demand without deadweight or painful gaps.
Why It's Important
It prevents spoilage and stockouts, improves cash flow, and sustains a dependable selection. Less waste, smarter turns, better profitability.
How to Improve Inventory Management Skills
Adopt Fit-for-Purpose Software: Choose a wine-savvy system with batch/lot, vintage, and location tracking plus strong reporting.
Run Regular Counts: Cycle counts catch drift early. Reconcile variances fast.
Optimize Par Levels: Use demand patterns and seasonality to set dynamic pars and reorder points.
Analyze the Data: Monitor velocity, margins, and ABC categories. Cut chronic laggards; double down on winners.
Tighten Vendor Management: Negotiate lead times, case deals, and allocations. Communicate forecasts to secure priority.
Train the Team: Standardize receiving, labeling, storage, and depletions. Accuracy is everyone’s job.
Use FIFO (First In, First Out): Especially for ready-to-drink items and fragile categories. Manage drink windows, not just dates.
How to Display Inventory Management Skills on Your Resume

5. Tasting Acumen
Tasting acumen is the trained ability to parse aroma, structure, and balance—and to judge quality against style and context. It’s sensory skill tied to a strong mental library.
Why It's Important
It guides purchasing, elevates pairings, and keeps your list coherent. Guests trust your palate; suppliers respect it.
How to Improve Tasting Acumen Skills
Educate: Study regions, varieties, and winemaking choices. Understand how decisions manifest in the glass.
Practice: Taste frequently and thematically—by grape, region, vintage. Compare, contrast, repeat.
Blind Taste: Remove labels, reduce bias. Calibrate with peers and mentors.
Take Notes: Consistent descriptors, structure calls, and quality assessments build memory and precision.
Pursue Structured Training: Consider WSET, Court of Master Sommeliers, or comparable programs to add discipline and feedback.
Explore With Food: Taste wines alongside key menu items to internalize interaction effects.
How to Display Tasting Acumen Skills on Your Resume

6. Sales Forecasting
Sales forecasting estimates future demand by reading the signals—history, seasonality, promotions, macro trends, local events—then turning them into action.
Why It's Important
Better forecasts mean cleaner inventory, fewer stockouts, and capital put to work where it matters. Planning turns reactive scrambling into confident execution.
How to Improve Sales Forecasting Skills
Mine Historical Data: Spot patterns by category, price band, by-the-glass vs. bottle, and daypart.
Track Market Signals: Follow industry reports, vintage summaries, and shifting consumer preferences.
Use CRM and POS Insights: Segment customers, identify repeat behaviors, and flag emerging favorites.
Collaborate Cross-Functionally: Align with marketing, culinary, and suppliers on promotions and allocations.
Adopt Forecasting Tools: Choose software that blends time-series methods with scenario planning and seasonality.
Review, Then Refine: Compare forecasts to actuals monthly. Adjust assumptions quickly.
Train the Team: Emphasize clean data entry and consistent SKU usage to improve model accuracy.
How to Display Sales Forecasting Skills on Your Resume

7. Customer Service
Customer service is the art of meeting people where they are—taste, budget, curiosity—then guiding them to something they’ll love.
Why It's Important
It drives loyalty, word of mouth, and lifetime value. Warmth and knowledge together beat price tags alone.
How to Improve Customer Service Skills
Deepen Product Knowledge: Train regularly. Taste new arrivals. Share quick reference guides and cheat sheets.
Personalize: Use purchase history and stated preferences to offer thoughtful recommendations.
Simplify the Path: Make ordering painless—clear signage, tidy lists, intuitive online flows, fast checkout.
Gather Feedback: Short surveys, quick table touch-ins, and post-event follow-ups reveal gaps and wins.
Stage Experiences: Host tastings, flights, and mini-classes. Teach a little; sell a lot.
How to Display Customer Service Skills on Your Resume

8. POS Systems
A POS system handles transactions, inventory updates, tax rules, and guest data. For Wine Managers, it’s the command console for speed, accuracy, and insight.
Why It's Important
It streamlines service, tracks performance in real time, and surfaces trends you can act on. Less friction, more clarity.
How to Improve POS Systems Skills
Make It Intuitive: Customize buttons, categories, and quick keys to match your menu and flow.
Tie In Inventory: Sync depletions to stock and enable alerts for low inventory and vintage changes.
Use Analytics: Monitor top sellers, attach rates, voids, and discount patterns. Act fast on anomalies.
Enable Modern Payments: Offer contactless, mobile, and split-pay options. Keep lines moving.
Layer CRM Features: Capture preferences, manage clubs, and apply rewards cleanly.
Stay Compliant: Support age verification, tax configuration, and payment security standards.
How to Display POS Systems Skills on Your Resume

9. CRM Software
CRM software centralizes guest profiles, purchase history, preferences, and engagement—so every touchpoint feels personal and timely.
Why It's Important
It fuels targeted offers, higher conversion, and steadier repeat business. Know your guests; speak their language.
How to Improve CRM Software Skills
Integrate with Inventory: Link preferences and stock levels, so recommendations reflect real availability.
Build Rich Profiles: Track varietal leanings, favored regions, price comfort, and event attendance.
Go Mobile: Access profiles tableside or in the cellar to make fast, informed suggestions.
Manage Events: Segment invites and follow-ups for tastings and launches to the right audiences.
Collect Feedback: Pull in ratings and comments to refine lists and personalize outreach.
Use Predictive Insights: Employ tools that surface likely next purchases and churn risks.
Protect Data: Follow privacy laws, set permissions, and train staff on safe handling of guest information.
How to Display CRM Software Skills on Your Resume

10. Event Planning
Event planning stitches together theme, wines, stories, and service into a night that lingers. Tastings, winemaker dinners, club pickups—each one a stage for your program.
Why It's Important
Great events deepen loyalty, showcase inventory, and turn browsers into collectors. Energy in the room, momentum on the books.
How to Improve Event Planning Skills
Know Your Audience: Calibrate flight complexity, pacing, and education level to the crowd.
Choose the Right Venue: Pick a space that fits the vibe—lighting, acoustics, and flow matter.
Curate With Intention: Select wines with a narrative arc. Consider pairings that highlight contrast and crescendo.
Create Engaging Content: Short talks, tasting tips, producer stories. Keep it tight, interactive, human.
Promote Smartly: Use email, social, and in-store touchpoints. Clear benefits, limited seats, easy RSVP.
Collect Feedback: Post-event surveys and sales data guide the next run.
How to Display Event Planning Skills on Your Resume

11. Staff Training
Staff training equips the team to recommend, serve, and sell with grace and accuracy. Knowledge plus hospitality—delivered consistently.
Why It's Important
It raises guest satisfaction, lifts average checks, and builds confidence on the floor. Consistency is culture, not chance.
How to Improve Staff Training Skills
Boost Product Knowledge: Short, frequent trainings. Flash cards, blind flights, map drills.
Sharpen Service Skills: Practice tableside etiquette, decanting, glassware, and temperature calls.
Encourage Certifications: Support WSET, Court of Master Sommeliers, or similar programs to deepen expertise.
Run Regular Tastings: Rotate themes tied to the current list. Turn learning into muscle memory.
Blend Online and In-Person: Use micro-modules and quizzes. Keep content fresh and bite-sized.
Foster Curiosity: Share industry news, vintage reports, and producer spotlights. Celebrate learning wins.
How to Display Staff Training Skills on Your Resume

12. Budget Management
Budget management is the discipline of planning spend, tracking reality, and adjusting fast—so your list stays exciting without bleeding margin.
Why It's Important
It keeps the program profitable, funds smart bets, and ensures sustainability through slow seasons and sudden surges alike.
How to Improve Budget Management Skills
Set Clear Targets: Define gross margin goals, inventory turns, and promo budgets by category.
Segment Costs: Separate fixed from variable expenses. Spotlight freight, breakage, comps, and credit terms.
Monitor Cash Flow: Track aging, payables, and on-hand value. Avoid overstocking slow movers.
Adjust Quickly: Reforecast when demand shifts. Pull levers—by-the-glass features, bundles, or seasonal swaps.
Build Financial Literacy: Train team leads on margins, pour costs, and waste reduction.
Tighten Inventory: Use accurate counts and forecasting to reduce holding costs and free cash.
Use Forecasts and Benchmarks: Blend historical data with market insights to guide spend and pricing.
How to Display Budget Management Skills on Your Resume

