Top 12 Admin Skills to Put on Your Resume

Hiring managers skim fast. Admins who rise above the pile show a nimble mix of software savvy, systems thinking, and people-first communication. Put your strongest administrative skills up front, keep them sharp, and you’ll open doors across departments and industries.

Admin Skills

1. Microsoft Office
2. Google Workspace
3. QuickBooks
4. Salesforce
5. SAP
6. Oracle
7. Slack
8. Zoom
9. Trello
10. Asana
11. SharePoint
12. Adobe Acrobat

1. Microsoft Office

Microsoft Office (now commonly branded as Microsoft 365 apps) includes Word, Excel, PowerPoint, and Outlook—core tools for documents, analysis, presentations, and email that many companies depend on every hour of the day.

Why It's Important

Admins live in Office. It’s the backbone for clean documentation, fast reporting, polished decks, and tidy inboxes. Mastery speeds routine work and keeps operations humming.

How to Improve Microsoft Office Skills

Make the environment calm, consistent, and secure.

1. Standardize deployment: Use the Office Deployment Tool and configuration profiles so everyone has the right apps, channels, and settings without guesswork.
2. Harden security: Enforce multifactor authentication, protect mail with Defender for Office 365, and review sharing and macro policies regularly.
3. Level up Excel and Outlook: Teach power features—Power Query, pivot tables, conditional formatting, Quick Steps, rules. Tiny wins, big time savings.
4. Template everything: House-approved templates for docs, decks, and signatures reduce rework and brand drift.
5. Stay current: Pilot new features on a small ring before rolling out broadly; update on a predictable cadence.

How to Display Microsoft Office Skills on Your Resume

2. Google Workspace

Google Workspace brings Gmail, Drive, Docs, Sheets, Calendar, and Meet together, with admin controls for users, devices, security, and data.

Why It's Important

It centralizes collaboration. Admins orchestrate access, guard data, and keep communication crisp without drowning in manual tasks.

How to Improve Google Workspace Skills

1. Tighten security: Enforce 2-step verification, turn on context-aware access, and monitor the security health page. Audit external sharing.
2. Structure users smartly: Organize organizational units and groups so you can target policies and app access without chaos.
3. Custom admin roles: Grant the least privilege needed. Split duties to avoid risky super-admin sprawl.
4. Streamline with apps: Add Marketplace apps that solve real problems—SAML, backups, signature management—then review them quarterly.
5. Measure and iterate: Use reports and audit logs to spot risky settings, low adoption, or training gaps.
6. Communicate changes: Share feature updates, internal FAQs, and office hours. Fewer surprises, fewer tickets.

How to Display Google Workspace Skills on Your Resume

3. QuickBooks

QuickBooks handles bookkeeping, invoicing, payroll, and reporting for small and midsize businesses. Admins keep ledgers clean and compliance steady.

Why It's Important

Money moves through it—every day. When charts of accounts, roles, and workflows are tidy, financial snapshots turn from foggy to crystal.

How to Improve QuickBooks Skills

1. Lock down roles: Use role-based access to separate duties, reduce errors, and protect sensitive data.
2. Automate the boring bits: Bank feeds, recurring invoices, rules, and reminders save hours.
3. Tune reports: Build custom reports and dashboards that decision-makers actually use.
4. Stay organized: Schedule backups, close periods, reconcile routinely, and purge sample or stale data.
5. Extend wisely: Connect only the apps you need—payments, inventory, time tracking—and review permissions often.
6. Keep it current: Update versions and payroll tax tables on a regular cadence.

How to Display QuickBooks Skills on Your Resume

4. Salesforce

Salesforce is a cloud CRM platform for sales, service, marketing, and custom apps. Admins shape data models, security, automations, and insights.

Why It's Important

It captures the customer heartbeat. Clean data plus thoughtful automation equals faster deals and fewer headaches.

How to Improve Salesforce Skills

1. Prioritize data quality: Validation rules, duplicate rules, and scheduled data hygiene jobs keep records trustworthy. Use Data Loader for safe bulk changes.
2. Automate with Flow: Build with Flow (and move legacy Process Builder automations into Flow). Keep logic modular and documented.
3. Strengthen security: Enforce MFA, favor permission sets and permission set groups over profiles, and review field-level security regularly.
4. Design for reporting: Create a sensible data model and meaningful report types. Dashboards should answer real questions, not just look pretty.
5. Govern releases: Use sandboxes, change sets or DevOps tooling, and a release calendar. Test with users who actually do the work.
6. Drive adoption: Offer bite-sized training, in-app help, and a feedback loop. Usage climbs when friction drops.

How to Display Salesforce Skills on Your Resume

5. SAP

SAP powers enterprise resource planning—finance, supply chain, HR, and more. Admins manage systems, transports, roles, performance, and upgrades across landscapes.

Why It's Important

It stitches business processes together. When SAP runs smoothly, decisions come faster and risks shrink.

How to Improve SAP Skills

1. Monitor health: Use Solution Manager or SAP Cloud ALM for alerts, root-cause analysis, and end-to-end monitoring.
2. Keep databases tidy: Update statistics, reorganize tables, archive aging data, and watch growth trends.
3. Patch and upgrade: Apply support packs and security notes on a set cadence, with thorough testing in QA.
4. Harden access: Maintain roles with least privilege, run segregation-of-duties checks, and audit regularly.
5. Control transports: Enforce a change process; test transports, and avoid bundling risky items.
6. Optimize custom code: Review ABAP performance with built-in analysis tools and refactor hotspots.
7. Modernize UX: Roll out SAP Fiori where it lightens user clicks and reduces training time.

How to Display SAP Skills on Your Resume

6. Oracle

Oracle Database is a robust platform for relational data at scale. Admins handle design, performance, backups, security, and high availability.

Why It's Important

Critical systems depend on it. A tuned and secure Oracle instance keeps transactions snappy and data safe.

How to Improve Oracle Skills

1. Tune SQL: Review plans, indexes, and stats. Kill hotspots, not everything. Use advisors to guide, then verify.
2. Design for speed: Normalize where it helps; denormalize where it’s justified. Partition big tables. Index with purpose.
3. Balance memory and I/O: Size buffer caches and PGA properly, and monitor waits to find the real bottleneck.
4. Use ASM and AWR: Improve storage throughput and profile workloads with real data, not hunches.
5. Protect and recover: Back up with a clear RPO/RTO, test restores, and document runbooks.
6. Secure by default: Encrypt at rest, rotate credentials, and lock down network access and roles.
7. Patch on schedule: Apply critical patches and keep a rollback plan ready.

How to Display Oracle Skills on Your Resume

7. Slack

Slack is a hub for team messaging, file sharing, and lightweight workflows. Admins set guardrails, prune noise, and connect tools so work flows instead of fragments.

Why It's Important

It shrinks email and speeds decisions. With the right structure, teams find what they need without spelunking through threads.

How to Improve Slack Skills

1. Channel hygiene: Name channels clearly, archive stale ones, and pin key docs. Less clutter, more signal.
2. Notification sanity: Teach focused notification settings and do-not-disturb norms.
3. Workflow Builder: Automate requests, triage, approvals, and updates with simple forms and steps.
4. Integrations: Connect ticketing, calendars, and docs. Review app scopes routinely.
5. Clear etiquette: Publish posting norms, emoji/use cases, and expectations for response times.
6. Security: Enforce SSO and MFA, set retention policies, and manage guest access tightly.

How to Display Slack Skills on Your Resume

8. Zoom

Zoom delivers video meetings, webinars, and collaboration tools across devices. Admins set policy, secure sessions, and keep quality steady.

Why It's Important

Distributed teams need crisp, low-friction meetings. Good settings turn chaos into clarity.

How to Improve Zoom Skills

1. Secure defaults: Require passcodes, enable waiting rooms, limit screen share, and restrict guests where needed.
2. Keep versions fresh: Update clients and apps frequently to gain features and close security gaps.
3. Right-size settings: Tune recording policies, cloud storage, and branding in the admin console.
4. Integrate wisely: Connect calendars, chat, and workflows to reduce context switching.
5. Watch the numbers: Use dashboards for quality, adoption, and troubleshooting. Adjust based on real usage.
6. Coach the team: Short training on audio, screen share, and etiquette pays off immediately.

How to Display Zoom Skills on Your Resume

9. Trello

Trello organizes work with boards, lists, and cards. Simple, visual, and flexible—especially when an admin sets standards and automations.

Why It's Important

Teams see the work. Bottlenecks stop hiding. Projects move instead of meandering.

How to Improve Trello Skills

1. Automate with Butler: Create rules for due dates, card moves, assignments, and checklists to trim repetitive tasks.
2. Use Power-Ups with intent: Enable calendar views, custom fields, and dependencies only where they help.
3. Tighten access: Enforce 2FA, review board membership, and standardize workspace permissions.
4. Label and filter: Clear labels and saved filters make busy boards usable.
5. Connect the toolchain: Link storage, chat, and issue trackers so files and updates live in one place.
6. Teach the basics: Short guides on card anatomy, subtasks, and sane notifications go a long way.

How to Display Trello Skills on Your Resume

10. Asana

Asana helps teams plan, execute, and track work. Admins manage users, permissions, templates, automation, and governance.

Why It's Important

You get visibility without spreadsheets. Work stops slipping through the cracks.

How to Improve Asana Skills

1. Design workflows: Use custom fields, sections, and templates to mirror how your teams actually work.
2. Automate with Rules: Auto-assign, set due dates, and move tasks based on triggers. Goodbye manual nudges.
3. Portfolio oversight: Track multiple projects, surface risks, and report progress to stakeholders without chasing updates.
4. Integrate apps: Connect docs, chat, and dev tools. Keep context where the work lives.
5. Govern access: Standardize teams, privacy, and guest policies in the admin console.
6. Coach adoption: Offer quick starts and office hours. Less friction, more momentum.

How to Display Asana Skills on Your Resume

11. SharePoint

SharePoint is a platform for document management, collaboration, and intranets. Admins shape sites, permissions, governance, and performance—often alongside OneDrive and Teams.

Why It's Important

It becomes the content backbone. When organized well, people find the right file fast and share it safely.

How to Improve SharePoint Skills

1. Structure for findability: Use hub sites, metadata, and sensible site architecture. Don’t bury content five clicks deep.
2. Performance wins: Employ content delivery networks where applicable, and keep pages lean of heavy web parts.
3. Secure the estate: Apply least-privilege access, enable MFA, and review external sharing on a routine schedule.
4. Retention and compliance: Use sensitivity labels and retention policies to protect critical content.
5. Lifecycle hygiene: Archive or delete stale sites and trim orphaned content. Cleaner systems run faster.
6. Drive adoption: Provide bite-sized training and a place to ask questions; usage rises when people know the path.

How to Display SharePoint Skills on Your Resume

12. Adobe Acrobat

Adobe Acrobat creates, edits, secures, and shares PDFs. Admins manage deployment, settings, licenses, and document workflows across teams.

Why It's Important

PDF is still the lingua franca for forms, contracts, and polished deliverables. Acrobat keeps them consistent, compact, and protected.

How to Improve Adobe Acrobat Skills

1. Standardize installs: Use the customization toolkit to set defaults, remove bloat, and preconfigure integrations.
2. Update often: Patch for security and features. Stable and safe beats stale.
3. Harden documents: Apply password policies, redact correctly, and use certificates when needed.
4. Shrink file sizes: Teach optimization and OCR best practices for shareable, searchable PDFs.
5. Leverage cloud services: Streamline e-signatures, workflows, and collaboration where appropriate.
6. Train users: Short tutorials on forms, comments, and redaction prevent avoidable mistakes.

How to Display Adobe Acrobat Skills on Your Resume