Top 12 Chief Human Resources Officer Skills to Put on Your Resume

HR keeps shifting underfoot. Chief Human Resources Officers shape culture, steady the organization, and push performance forward. To do that well, you need a resume that shows sharp strategic thinking, deft people leadership, and clear command of data and systems—skills that translate into decisions, programs, and results.

Chief Human Resources Officer Skills

1. Workday
2. PeopleSoft
3. SuccessFactors
4. ADP Workforce
5. BambooHR
6. UltiPro
7. Kronos
8. Oracle HCM
9. Talent Management
10. Payroll Management
11. Employee Relations
12. Diversity & Inclusion

1. Workday

Workday is a cloud HCM platform for HR, payroll, time, recruiting, and talent. For a CHRO, it centralizes workforce data, streamlines processes, and surfaces insights that guide decisions at speed.

Why It's Important

It unifies global people data and workflows, provides real-time analytics on talent and cost, and supports agile org changes—fuel for smarter planning and better employee experiences.

How to Improve Workday Skills

To get more from Workday:

1. Tailor and connect: Configure business processes, security, and integrations so data flows cleanly across finance, payroll, and talent.

2. Lean on analytics: Build dashboards for headcount, attrition, comp, and DEI. Standardize metrics. Review them in business rhythms, not once a quarter.

3. Train deeply: Role-based training for HR, managers, and employees. Refresh after each release. Keep job aids short and searchable.

4. Drive adoption: Pair change management with executive sponsorship. Measure usage and fix friction ruthlessly.

5. Iterate with feedback: Stand up a governance forum. Prioritize enhancements by business impact, not just requests.

Done well, Workday becomes a decision engine—not just a system of record.

How to Display Workday Skills on Your Resume

2. PeopleSoft

PeopleSoft is an enterprise application suite covering HR, payroll, benefits, and more—common in large, often global, environments and frequently integrated with finance and supply chain.

Why It's Important

For organizations running PeopleSoft, it’s the backbone of workforce administration and payroll compliance. A CHRO who understands it can modernize processes without disruption.

How to Improve PeopleSoft Skills

To elevate PeopleSoft in your org:

1. Stay current: Keep up with image updates and patches for features, compliance, and security.

2. Go mobile: Use Fluid UI to make manager and employee self-service simple on any device.

3. Standardize and simplify: Reduce customizations where possible; they slow upgrades and add risk.

4. Strengthen analytics: Build repeatable reports and KPIs that leadership actually uses. Automate distribution.

5. Secure the core: Review roles and row-level security regularly. Audit access tied to job changes.

6. Invest in users: Train admins, HR partners, and managers with role-specific paths. Measure adoption and close gaps.

Modern practices plus disciplined governance keep PeopleSoft efficient and resilient.

How to Display PeopleSoft Skills on Your Resume

3. SuccessFactors

SuccessFactors is a cloud HCM suite focused on talent: recruiting, onboarding, performance, learning, succession, and core HR.

Why It's Important

It aligns goals, coaching, development, and workforce planning. That alignment drives performance, retention, and leadership bench strength.

How to Improve SuccessFactors Skills

To sharpen outcomes:

1. Make goals meaningful: Tie goals to strategy, track progress often, and nudge managers to coach continuously.

2. Close skill gaps: Connect learning paths to performance data and succession plans. Measure completion and impact.

3. Integrate tightly: Ensure clean connections to payroll, finance, and identity systems. Bad data sinks adoption.

4. Use analytics: Monitor hiring funnel health, time-to-productivity, flight risks, and internal mobility. Act on the signals.

5. Audit and improve: Review configuration and processes each release cycle. Prune what’s not used. Simplify forms and flows.

Less clutter, more clarity—people use what feels easy and useful.

How to Display SuccessFactors Skills on Your Resume

4. ADP Workforce

ADP Workforce Now is an HCM platform for payroll, time, benefits, talent, and compliance—popular with mid-market and multi-state employers.

Why It's Important

It standardizes payroll accuracy, tax filing, and reporting, while giving HR and finance shared visibility into workforce costs and trends.

How to Improve ADP Workforce Skills

To raise the bar:

1. Integrate systems: Connect HR, time, GL, and expense. One source of truth, fewer reconciliations.

2. Customize wisely: Configure pay codes, time rules, workflows, and role-based access to fit policy and compliance.

3. Level up analytics: Build recurring reports and dashboards for overtime, turnover, and labor mix. Automate delivery.

4. Train and support: Certify payroll leads; give managers micro-training on approvals and exceptions.

5. Harden security: Enforce least-privilege access, MFA, and periodic access reviews.

6. Gather feedback: Regularly collect user input and iterate configurations to remove friction.

Precision in payroll breeds trust—among employees and auditors alike.

How to Display ADP Workforce Skills on Your Resume

5. BambooHR

BambooHR is an HR platform aimed at small and midsize companies, handling core HR, applicant tracking, onboarding, PTO, and reporting.

Why It's Important

It brings employee data, workflows, and simple analytics into one place, freeing HR teams to focus on people programs rather than paperwork.

How to Improve BambooHR Skills

To make it sing:

1. Automate lifecycle events: Build workflows for onboarding, role changes, and exits with clear tasks and owners.

2. Empower self-service: Encourage employees and managers to handle routine updates, time off, and document access.

3. Connect the stack: Integrate payroll, performance, and IT provisioning to cut duplicate data entry.

4. Use simple metrics: Track time-to-hire, first-year turnover, and engagement pulses. Share results widely.

5. Teach the basics: Short videos and help guides keep usage high and support tickets low.

Lightweight done right beats heavyweight gathering dust.

How to Display BambooHR Skills on Your Resume

6. UltiPro

UltiPro, now known as UKG Pro, is a cloud HCM suite covering HR, payroll, time, talent, and employee experience.

Why It's Important

It blends payroll rigor with talent tools and insights, giving CHROs the levers to improve productivity, retention, and compliance in one ecosystem.

How to Improve UltiPro Skills

To elevate UKG Pro (UltiPro):

1. Configure for clarity: Tune workflows, forms, and dashboards so managers see what matters and act faster.

2. Integrate broadly: Connect HR and payroll with finance, time, and IT. Clean interfaces reduce errors and cycle time.

3. Exploit BI: Use built-in analytics for pay equity, turnover risk, and scheduling trends. Standardize definitions.

4. Upskill users: Provide role-based learning for HR, payroll, and people leaders. Refresh with each release.

Adoption follows simplicity; accuracy follows discipline.

How to Display UltiPro Skills on Your Resume

7. Kronos

Kronos, now part of UKG, provides workforce management for timekeeping, scheduling, absence, and labor compliance across hourly and shift-heavy operations.

Why It's Important

Accurate time data, fair schedules, and compliant labor practices lower costs and improve employee satisfaction—core levers for operational performance.

How to Improve Kronos Skills

To improve UKG/Kronos outcomes:

1. Optimize rules: Configure pay rules, rounding, and accruals to match policy and regulations—then test edge cases.

2. Modernize scheduling: Use demand forecasting and availability to build equitable, cost-aware schedules.

3. Go mobile-first: Enable self-service for swaps, time-off, and punch corrections. Adoption jumps when it’s easy.

4. Use analytics: Watch overtime, absence patterns, and schedule adherence. Intervene early.

5. Strengthen controls: Lock down role-based access, monitor exceptions, and audit regularly.

6. Coach managers: Train on approvals, exception handling, and schedule hygiene. Measure compliance.

Right hours, right place, right cost—the trifecta.

How to Display Kronos Skills on Your Resume

8. Oracle HCM

Oracle Cloud HCM is an integrated suite spanning core HR, payroll, talent, workforce planning, and analytics.

Why It's Important

It brings people data and processes into a single platform, enabling strategic planning, consistent experiences, and strong governance across regions.

How to Improve Oracle HCM Skills

To amplify value:

1. Simplify processes: Reduce steps, automate handoffs, and remove duplicate data entry. Less friction, faster outcomes.

2. Refine UX: Configure pages and journeys to fit roles. Clear tasks get done; clutter gets ignored.

3. Leverage analytics: Stand up dashboards for headcount, span of control, comp, and attrition. Tie insights to actions.

4. Commit to training: Continuous enablement for HR, managers, and employees keeps features used and data clean.

5. Manage releases: Adopt new features deliberately with testing, change comms, and quick feedback loops.

6. Customize with care: Favor configuration over customization to keep upgrades smooth.

Good governance turns a complex suite into a dependable operating system for people.

How to Display Oracle HCM Skills on Your Resume

9. Talent Management

Talent Management covers how you attract, select, grow, engage, move, and retain people—end to end, and increasingly skills-first.

Why It's Important

It builds capability faster than the market changes. That means stronger performance today and a pipeline for tomorrow.

How to Improve Talent Management Skills

To raise the bar:

1. Adopt skills-based practices: Create a common skills taxonomy. Map roles to skills. Hire, develop, and promote using evidence.

2. Strengthen hiring: Structured interviews, work samples, and fair evaluations. Track quality of hire, not just time-to-fill.

3. Onboard with intent: 30-60-90 goals, buddies, and manager check-ins. Measure time-to-productivity.

4. Develop continuously: Blend formal learning with projects, mentoring, and internal gigs. Make growth visible.

5. Build succession: Calibrate talent, identify successors, and fund development plans. Stress-test against scenarios.

6. Mobilize internally: Open internal marketplaces for gigs and moves. Track mobility and retention lift.

7. Measure and iterate: Use analytics to spot gaps, bias, and impact. Adjust programs with data, not hunches.

When opportunity flows inside, retention follows.

How to Display Talent Management Skills on Your Resume

10. Payroll Management

Payroll Management governs pay calculations, taxes, deductions, benefits, and year-end reporting—accurate, timely, and compliant.

Why It's Important

Pay mistakes wreck trust and invite penalties. Precision protects employees and the business.

How to Improve Payroll Management Skills

For a stronger payroll function:

1. Automate: Use rules-driven calculations, automated tax updates, and scheduled runs to cut errors.

2. Integrate: Connect HRIS, timekeeping, and finance. Validate upstream data before payroll locks.

3. Strengthen controls: Segregate duties, approve exceptions, and reconcile every cycle.

4. Audit routinely: Quarterly audits on rates, deductions, garnishments, and taxable benefits. Fix root causes.

5. Keep current: Track legislative changes across jurisdictions; document and implement updates promptly.

6. Protect data: Enforce MFA, encryption, and strict role-based access. Monitor for suspicious activity.

7. Offer self-service: Let employees access pay stubs, tax forms, and direct deposit settings to reduce tickets.

8. Upskill the team: Ongoing training for payroll pros and clear playbooks for peak periods.

Consistency over heroics. That’s the payroll mantra.

How to Display Payroll Management Skills on Your Resume

11. Employee Relations

Employee Relations manages the day-to-day health of the employer–employee relationship—policy clarity, fair practices, conflict resolution, investigations, and engagement.

Why It's Important

Trust drives performance. Strong ER reduces risk, improves retention, and anchors culture in real behaviors, not posters.

How to Improve Employee Relations Skills

To strengthen ER:

1. Open the channels: Multiple ways to speak up—manager, HR, anonymous. Respond fast and close the loop.

2. Standardize investigations: Clear protocols, trained investigators, solid documentation, and consistent outcomes.

3. Recognize often: Scalable recognition—peer and manager. Tie to values and impact.

4. Support well-being: Flexible work norms, reasonable workloads, and access to mental health resources.

5. Coach leaders: Train managers on feedback, tough conversations, and legal basics. Measure team health.

6. Listen regularly: Run pulse surveys, analyze sentiment, and act visibly on what you learn.

Healthy relationships rarely happen by accident. Design them.

How to Display Employee Relations Skills on Your Resume

12. Diversity & Inclusion

Diversity and Inclusion means building teams with varied backgrounds and perspectives and ensuring everyone is respected, included, and able to contribute fully. Equity and accessibility belong in the mix.

Why It's Important

Diverse teams solve problems better. Inclusive cultures retain talent, spark innovation, and strengthen brand and performance.

How to Improve Diversity & Inclusion Skills

To advance D&I:

1. Assess honestly: Establish baselines for representation, hiring, promotion, pay equity, and engagement by demographic.

2. Set goals with accountability: Tie objectives to leadership incentives and publish progress.

3. Debias talent decisions: Standardize job criteria, interview guides, and calibration. Use diverse slates and panels.

4. Grow inclusion daily: Support ERGs, mentorship, inclusive leadership training, and accessible policies and tools.

5. Audit pay and processes: Conduct regular pay equity analyses and fix gaps. Review policies for unintended barriers.

6. Design for accessibility: Ensure tools, communications, and workplaces are accessible by default.

7. Listen and adapt: Keep feedback loops active and adjust programs based on evidence, not optics.

D&I moves when it is wired into how you hire, lead, reward, and advance—every day.

How to Display Diversity & Inclusion Skills on Your Resume