Top 12 General Office Assistant Skills to Put on Your Resume

In today’s job market, a sharp, well-rounded General Office Assistant can change the tempo of a busy workplace. The right mix of technical fluency and steady organization puts your resume into the yes pile. Below are 12 core skills that showcase versatility and get real work done.

General Office Assistant Skills

1. Microsoft Office
2. QuickBooks
3. Data Entry
4. Google Workspace
5. CRM Software
6. Typing Speed
7. Zoom Proficiency
8. Slack Communication
9. Calendar Management
10. Adobe Acrobat
11. Project Management Tools (e.g., Trello, Asana)
12. Social Media Platforms (e.g., LinkedIn, X)

1. Microsoft Office

Microsoft Office (now part of the Microsoft 365 apps) includes Word, Excel, PowerPoint, and Outlook—tools that steer everyday documents, spreadsheets, presentations, email, and calendars with dependable consistency.

Why It's Important

These apps are the backbone of office work: write clean documents, build data-friendly spreadsheets, craft quick decks, and keep communications moving without a hiccup.

How to Improve Microsoft Office Skills

1. Target key features: Excel formulas, PivotTables, conditional formatting; Word styles, templates, mail merge; PowerPoint slide masters; Outlook rules and Quick Steps.
2. Practice with real tasks: Rebuild a report, automate a recurring spreadsheet, or revamp a slide deck with a master template.
3. Learn keyboard shortcuts: Speed stacks up—navigation, formatting, and selection shortcuts save minutes that add up to hours.
4. Use templates and themes: Standardize documents and presentations for faster, consistent output.
5. Collaborate in the cloud: Co-author files and manage versions via OneDrive or SharePoint; comment, review, and track changes cleanly.
6. Automate repetitive work: Macros and Quick Parts for frequently used text, data imports, and formatting routines.

Consistent practice turns scattered knowledge into solid, repeatable workflows.

How to Display Microsoft Office Skills on Your Resume

2. QuickBooks

QuickBooks is accounting software that handles invoicing, expenses, payroll, and reporting—especially common in small to mid-sized businesses.

Why It's Important

It tightens the money loop: accurate books, on-time invoices, tidy payroll, and clear reports that leadership can actually use.

How to Improve QuickBooks Skills

1. Get your chart of accounts right: Clean structure prevents messy reports later.
2. Use bank feeds and rules: Automate categorization, then reconcile monthly without fail.
3. Build recurring transactions: Subscriptions, retainers, or fixed bills—set and forget with periodic checks.
4. Customize invoices and reports: Branded forms; memorized reports with filters and schedules for stakeholders.
5. Use classes/locations: Track departments or sites for better insight.
6. Attach documents: Receipts and bills linked to entries keep audits painless.
7. Lock periods: Set a closing date to protect finalized books; monitor the audit log.
8. Secure access: Role-based permissions and two-factor authentication; review user access quarterly.

Tight processes plus regular review keep numbers crisp and trustworthy.

How to Display QuickBooks Skills on Your Resume

3. Data Entry

Data entry means capturing information with precision, updating it as facts change, and keeping it organized so others can find and trust it.

Why It's Important

Accurate data feeds decisions. Bad records spread confusion; clean data cuts through it.

How to Improve Data Entry Skills

1. Accuracy first: Focus on correct input before speed; errors cost more time than they save.
2. Use validation: Drop-downs, data type checks, required fields, and input masks reduce typos.
3. Learn shortcuts: Keyboard navigation, autofill, and selection tricks accelerate safe entry.
4. Batch work: Process similar entries together; check totals with spot audits.
5. Import instead of manual: Use CSV imports, forms, and templates to avoid retyping.
6. Clean data fast: Text-to-columns, TRIM, PROPER, remove duplicates, and find/replace with intent.
7. Document conventions: Naming rules, date formats, and abbreviations—write them down and stick to them.
8. Protect sensitive info: Follow privacy rules; minimize exposure and restrict access.

Small guardrails + consistent habits = fewer mistakes, faster throughput.

How to Display Data Entry Skills on Your Resume

4. Google Workspace

Google Workspace brings together Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet—cloud tools built for live collaboration.

Why It's Important

Shared files, shared calendars, quick comments, instant updates—teamwork without version chaos.

How to Improve Google Workspace Skills

1. Structure Drive: Shared drives, clear folder names, and consistent file naming reduce hunting.
2. Work in Docs/Sheets live: Use comments, suggestions, and version history; protect ranges in Sheets.
3. Use smart features: Smart chips, data validation, conditional formatting, and protected sheets keep things clear.
4. Calendar like a pro: Appointment schedules, shared calendars, time-zone awareness, and color coding.
5. Meet with intent: Agendas in invites, recordings when needed, captions for accessibility.
6. Templates and add-ons: Standardize documents and automate routine tasks.
7. Tune settings: Notifications, sharing defaults, and access controls set the tone for safe collaboration.

A tidy Workspace speeds everything up—and keeps everyone aligned.

How to Display Google Workspace Skills on Your Resume

5. CRM Software

CRM software tracks interactions with customers and prospects. Think contacts, activities, emails, deals, and reports in one place.

Why It's Important

It organizes the heartbeat of client communication—who said what, when, and what’s next—so nothing slips.

How to Improve CRM Software Skills

1. Clean data: Merge duplicates, standardize fields, and set required inputs to keep records usable.
2. Make views that matter: Saved filters, lists, and dashboards for tasks, renewals, and follow-ups.
3. Automate routine work: Task creation, reminders, email templates, and pipeline stage rules.
4. Log everything: Calls, emails, notes—complete timelines sharpen handoffs and reporting.
5. Integrate core tools: Connect email, calendar, and forms; sync contacts and meetings.
6. Use mobile well: Update notes on the go; scan business cards; keep details fresh.
7. Report clearly: Track conversion, cycle time, and activity metrics; share concise dashboards.
8. Respect privacy: Appropriate permissions and minimal access; follow consent and data policies.

Consistency beats complexity—simple workflows used daily deliver the most value.

How to Display CRM Software Skills on Your Resume

6. Typing Speed

Typing speed reflects how quickly and accurately you can produce text—vital for data entry, emails, and document prep.

Why It's Important

Faster, cleaner typing shortens cycles. You respond quicker, finish more, and reduce small frustrations.

How to Improve Typing Speed Skills

1. Learn touch typing: Build muscle memory and stop looking at the keys.
2. Prioritize accuracy: Speed arrives after consistent correctness.
3. Mind ergonomics: Neutral wrists, comfortable chair height, and a sane screen position.
4. Practice daily: Short drills add up—aim for steady gains.
5. Use expanders: Text snippets and autocorrect for frequent phrases and boilerplate.
6. Shortcut savvy: Navigation and editing shortcuts slash wasted motion.

Track WPM and accuracy; move the needle a little each week.

How to Display Typing Speed Skills on Your Resume

7. Zoom Proficiency

Zoom proficiency means you can schedule, host, and manage virtual meetings smoothly—screen sharing, chat, recordings, the works.

Why It's Important

Virtual meetings are normal now. Smooth hosting prevents delays and keeps teams focused.

How to Improve Zoom Proficiency Skills

1. Schedule smart: Link calendars, add agendas to invites, and include any pre-reads.
2. Test before go-time: Audio, camera, background, and shared screen—quick pre-checks save embarrassment.
3. Master host controls: Mute management, participant permissions, and screen-share options.
4. Use advanced features: Breakout rooms, polls, whiteboards, and reactions to engage groups.
5. Record responsibly: Get consent, name files clearly, and store recordings securely.
6. Security first: Waiting rooms, passcodes, limit who can share, and lock meetings when appropriate.

Confidence comes from repetition—host practice sessions and refine your flow.

How to Display Zoom Proficiency Skills on Your Resume

8. Slack Communication

Slack is a real-time messaging platform for channels, DMs, file sharing, and quick collaboration.

Why It's Important

Fast, organized communication cuts email clutter and keeps teams synced.

How to Improve Slack Communication Skills

1. Use channels well: Clear naming, topic-specific spaces, and pinned posts/bookmarks.
2. Thread your replies: Keep conversations tidy; reduce channel noise.
3. Mindful mentions: Use @ here and @ channel sparingly; respect focus time.
4. Status and notifications: Set availability and tailor alerts; turn on Do Not Disturb when deep in work.
5. Shortcuts and formatting: Quick reactions, code blocks for clarity where needed, and concise writing.
6. Leverage huddles and clips: Solve small issues with quick voice/video or short recordings.
7. Automate routine requests: Simple workflows, forms, and reminders for repeatable processes.

Clear norms stop chatter from turning into chaos.

How to Display Slack Communication Skills on Your Resume

9. Calendar Management

Calendar management coordinates meetings, deadlines, and priority blocks so time works for the team—not against it.

Why It's Important

Good calendars prevent conflicts, guard focus time, and keep the pace of work realistic.

How to Improve Calendar Management Skills

1. Prioritize visually: Color-code meeting types, deadlines, and deep work blocks.
2. Build buffers: Protect 5–15 minutes between meetings for notes and prep.
3. Respect time zones: Confirm zones in invites; use overlap hours for cross-region teams.
4. Time block: Reserve dedicated blocks for high-priority tasks.
5. Use holds: Tentative blocks for probable meetings; clear them promptly if unused.
6. Limit meeting length: Default to 25/50 minutes; push updates to async when possible.
7. Add context: Include agendas, links, and goals in invites for faster starts.
8. Audit weekly: Review the past week and tune the next—declutter or reschedule as needed.

Calendars should reflect priorities, not just availability.

How to Display Calendar Management Skills on Your Resume

10. Adobe Acrobat

Adobe Acrobat creates, edits, secures, and manages PDFs—still the standard for final documents.

Why It's Important

PDFs travel well. They look the same everywhere, which makes them ideal for forms, contracts, and archives.

How to Improve Adobe Acrobat Skills

1. Edit with confidence: Text, images, page organization, and headers/footers.
2. Build fillable forms: Form fields, validations, and automatic calculations where appropriate.
3. Use OCR: Turn scans into searchable, selectable text.
4. Protect documents: Redact sensitive info properly; set passwords and permissions.
5. Combine and optimize: Merge files, compress size, and clean metadata.
6. E-sign workflows: Request signatures, track status, and file completed copies consistently.
7. Accessibility: Tag structure, alt text, and reading order so everyone can access content.

Repeatable PDF routines save heaps of time across the organization.

How to Display Adobe Acrobat Skills on Your Resume

11. Project Management Tools (e.g., Trello, Asana)

These tools help teams plan, assign, track, and discuss work—cards, tasks, due dates, comments, and timelines in one spot.

Why It's Important

They keep priorities visible, responsibilities clear, and deadlines honest.

How to Improve Project Management Tools (e.g., Trello, Asana) Skills

1. Standardize fields: Use consistent statuses, owners, due dates, and labels across boards/projects.
2. Template common workflows: Intake, onboarding, event plans—prebuilt templates erase guesswork.
3. Automate the routine: Rules for status changes, reminders, and assignments reduce manual nudges.
4. Use the right view: Switch between list, board, timeline, and calendar to match the work.
5. Connect tools: Link files, calendars, and chat so updates live where work happens.
6. Dashboards that matter: Surface blockers, overdue tasks, and upcoming deadlines at a glance.
7. Limit work-in-progress: Fewer simultaneous tasks equals better throughput.
8. Retros briefly: Quick reviews to tweak process and clean up clutter.

Clarity, consistency, and light automation do the heavy lifting.

How to Display Project Management Tools (e.g., Trello, Asana) Skills on Your Resume

12. Social Media Platforms (e.g., LinkedIn, X)

Social platforms like LinkedIn and X (formerly Twitter) help with networking, brand presence, and industry awareness.

Why It's Important

They extend your reach—finding candidates, sharing updates, and staying close to trends and peers.

How to Improve Social Media Platforms (e.g., LinkedIn, Twitter) Skills

1. Polish profiles: Clear bio, professional photo, concise headline, and up-to-date experience.
2. Know the voice: Follow simple brand guidelines for tone, style, and what to post (and what not to).
3. Plan a light calendar: Mix industry news, company highlights, and helpful tips; stay consistent.
4. Use visuals: Right-sized images, short captions, and accessible alt text where possible.
5. Engage with intent: Thoughtful comments, quick replies, and respectful DMs.
6. Measure basics: Track reach and engagement; double down on what resonates.
7. Mind compliance: Respect confidentiality, permissions, and platform rules.

Show up consistently and add value—audiences notice.

How to Display Social Media Platforms (e.g., LinkedIn, Twitter) Skills on Your Resume