Top 12 Director of Human Resources Skills to Put on Your Resume

Crafting a compelling resume for a Director of Human Resources role means showing the rare blend: strategic leadership plus deep HR know-how. Put your strongest skills front and center. Make them vivid. Show how you drive outcomes, shape culture, and turn people strategy into business results.

Director of Human Resources Skills

  1. Workday
  2. PeopleSoft
  3. SuccessFactors
  4. BambooHR
  5. ADP Workforce Now
  6. UKG Pro (formerly UltiPro)
  7. UKG Workforce (Kronos)
  8. Talent Acquisition
  9. Employee Relations
  10. Performance Management
  11. Diversity & Inclusion
  12. Labor Law Compliance

1. Workday

Workday is a cloud HCM suite spanning HR, payroll, benefits, talent, time, and planning—wrapped in robust analytics. It gives HR leaders a unified, real-time view of people and processes.

Why It's Important

One platform, one source of truth. Workday centralizes recruiting, comp, performance, and workforce planning so you can steer strategy, maintain compliance, and react fast.

How to Improve Workday Skills

Sharper Workday execution comes from cleaner design, smarter data, and tight governance.

  1. Streamline processes: Map current workflows, remove handoffs, automate approvals. Use configurable business processes to kill busywork.

  2. Level up training: Build role-based learning paths and quick how-tos. Reinforce with office hours and champions.

  3. Turn insight into action: Standardize dashboards for leaders. Track headcount, mobility, attrition risk, pay equity—act on the signals.

  4. Design for humans: Test with end users. Tune navigation, labels, and prompts for clarity and speed.

  5. Integrate cleanly: Connect payroll, ATS, finance, and identity systems with robust error handling and monitoring.

  6. Lock down security: Review roles and domain policies quarterly. Align permissions with least-privilege principles.

  7. Plan ahead: Use headcount and scenario planning to align talent supply with demand—no surprises at budget time.

Done well, Workday becomes your cockpit—not just a system of record.

How to Display Workday Skills on Your Resume

How to Display Workday Skills on Your Resume

2. PeopleSoft

PeopleSoft is Oracle’s enterprise suite for HR, payroll, benefits, and finance, widely used in large, complex organizations and higher education.

Why It's Important

It reliably runs core HR at scale. From job data to payroll to performance, it provides mature functionality with deep configurability.

How to Improve PeopleSoft Skills

Aim for stability with agility on top.

  1. Stay current: Apply images, patches, and tax updates on a disciplined cadence to maintain security and functionality.

  2. Configure before you customize: Favor delivered options and event mapping. Keep customizations lean and documented.

  3. Upskill the team: Train admins, power users, and analysts on navigation, reporting, and change control.

  4. Strengthen reporting: Standardize queries and dashboards. Govern data definitions to avoid dueling metrics.

  5. Tighten security: Regularly review role permissions and audit access to sensitive data.

  6. Listen and iterate: Collect user feedback and prioritize enhancements with clear ROI.

With solid governance, PeopleSoft hums—predictable, accurate, and trusted.

How to Display PeopleSoft Skills on Your Resume

How to Display PeopleSoft Skills on Your Resume

3. SuccessFactors

SAP SuccessFactors is a cloud HXM suite spanning core HR, talent, learning, and analytics—built to elevate employee experience and manager effectiveness.

Why It's Important

It ties strategy to execution. Goals, feedback, learning, and succession connect so development is not an afterthought—it's the engine.

How to Improve SuccessFactors Skills

Make the suite sing by aligning it to how your organization actually works.

  1. Tailor configuration: Use configuration workbooks and design sessions to match processes, not mirror old forms.

  2. Exploit analytics: Build KPIs that matter—quality of hire, internal mobility, manager effectiveness, DEI trends—and review them rhythmically.

  3. Simplify core HR: Clean data structures and harmonize job frameworks before layering talent modules.

  4. Fuel continuous learning: Curate learning paths tied to competencies and role progression. Nudge participation.

  5. Stay current: Review quarterly releases, pilot, and adopt what moves needles. Sunset what doesn’t.

  6. Gather feedback: Pulse users, adjust workflows, and prune steps that slow decisions.

  7. Integrate well: Connect to payroll, identity, and collaboration tools so data—and work—flows.

  8. Go mobile: Promote the app for goals, check-ins, approvals—make progress possible in minutes.

  9. Bring experts in: Tap experienced partners for tough redesigns or change programs.

When configured with purpose, SuccessFactors becomes a talent flywheel.

How to Display SuccessFactors Skills on Your Resume

How to Display SuccessFactors Skills on Your Resume

4. BambooHR

BambooHR is a cloud HR platform geared to small and mid-sized organizations, covering employee data, onboarding, time off, performance, and more—with a friendly interface.

Why It's Important

It centralizes people operations, empowers self-service, and clears administrative underbrush so HR can focus on higher-value work.

How to Improve BambooHR Skills

Dial in the basics, then expand thoughtfully.

  1. Custom reports: Build dashboards for turnover, time-to-fill, headcount, and compliance deadlines—fast answers at your fingertips.

  2. Automations: Trigger onboarding tasks, reminders, and approvals. Reduce manual chases to near-zero.

  3. Self-service: Coach employees and managers to own updates, requests, and docs. Less ticketing, more autonomy.

  4. Integrations: Connect payroll, recruiting, and performance tools to avoid duplicate data entry.

  5. Mobile adoption: Promote the app so routine actions happen on the go.

  6. Feedback loops: Run quick pulses on usability and HR processes. Fix friction points quickly.

  7. Ongoing learning: Keep admins current on new features and configuration patterns.

Simple, clean, and effective—that’s the BambooHR sweet spot.

How to Display BambooHR Skills on Your Resume

How to Display BambooHR Skills on Your Resume

5. ADP Workforce Now

ADP Workforce Now is a cloud platform unifying payroll, HR, time, talent, tax, and benefits administration with strong compliance and reporting.

Why It's Important

It automates the heavy lift—payroll accuracy, tax filing, benefits—while arming HR with analytics to guide workforce decisions.

How to Improve ADP Workforce Now Skills

Work smarter by leaning into automation, insight, and adoption.

  1. Automate relentlessly: Schedule payroll runs, audits, and alerts. Standardize time rules and accrual policies.

  2. Integrate data: Connect HRIS, ATS, and finance so data reconciles automatically and reports align.

  3. Use analytics: Track labor cost, overtime risk, turnover, and headcount changes—then brief leaders with crisp visuals.

  4. Promote self-service: Enable employees to manage pay statements, benefits choices, and profiles—fewer tickets, faster answers.

  5. Train roles: Provide targeted learning for payroll admins, HR, and managers to reduce errors and escalations.

The result: fewer surprises, tighter controls, better decisions.

How to Display ADP Workforce Skills on Your Resume

How to Display ADP Workforce Skills on Your Resume

6. UKG Pro (formerly UltiPro)

UKG Pro is a cloud HCM suite for HR, payroll, talent, and analytics. UltiPro was rebranded to UKG Pro after the Ultimate Software and Kronos merger.

Why It's Important

It blends strong HR/payroll foundations with people analytics and talent tools, improving decisions and employee experience in one ecosystem.

How to Improve UKG Pro Skills

Refine the core, automate the routine, and shine a light with data.

  1. Right-fit configuration: Align workflows, forms, and fields to your operating model. Keep it intuitive.

  2. Automation: Set up onboarding tasks, notifications, and recurring reports to eliminate manual tracking.

  3. Integrations: Use connectors and APIs to sync with recruiting, finance, and identity systems.

  4. Role-based training: Equip HR, payroll, and managers with concise guides and office hours.

  5. Analytics: Build executive dashboards covering cost, capacity, movement, and sentiment.

Less administration, more acceleration.

How to Display UltiPro Skills on Your Resume

How to Display UltiPro Skills on Your Resume

7. UKG Workforce (Kronos)

Kronos workforce tools now live under UKG (e.g., UKG Pro Workforce Management, UKG Dimensions). Scheduling, timekeeping, labor optimization—built for complex hourly workforces.

Why It's Important

It automates time and attendance, sharpens schedules, controls labor costs, and supports compliance—crucial for operational reliability.

How to Improve UKG Workforce Skills

Precision matters. So does ease.

  1. Training and support: Offer concise training for employees, supervisors, and schedulers. Refresh when features change.

  2. Integrations: Keep data flowing to payroll and HRIS with reconciliation checks and alerts.

  3. Configuration: Tune pay rules, accruals, and shift policies to reflect contracts and laws accurately.

  4. User feedback: Survey users after releases; fix friction in punches, swaps, and approvals.

  5. Analytics: Monitor coverage gaps, overtime risk, and attendance patterns. Act early.

  6. Mobile usage: Promote mobile punching and shift management with clear guardrails.

  7. Security: Audit access and location-based controls to protect time data integrity.

  8. Vendor partnership: Escalate patterns, not one-offs. Co-design fixes for recurring issues.

Good configuration equals fewer exceptions—and happier managers.

How to Display Kronos Skills on Your Resume

How to Display Kronos Skills on Your Resume

8. Talent Acquisition

Talent Acquisition is the long game—sourcing, attracting, assessing, and hiring people who can thrive now and grow later, aligned to workforce plans.

Why It's Important

Hiring well compounds. Better fit, faster ramp, stronger engagement—and a healthier pipeline for tomorrow’s roles.

How to Improve Talent Acquisition Skills

Make it data-driven, candidate-centered, and inclusive.

  1. Use analytics: Track funnel conversion, time-to-fill, quality-of-hire, and source effectiveness. Invest where returns are real.

  2. Elevate employer brand: Tell authentic stories, showcase growth paths, and spotlight managers who coach.

  3. Modernize your ATS: Configure templates, interview kits, and structured feedback to improve fairness and speed.

  4. Strategic sourcing: Build talent communities, nurture silver medalists, and target niche channels for hard-to-fill roles.

  5. Delight candidates: Communicate quickly, set expectations, and simplify scheduling. No black holes.

  6. Grow skills: Offer learning pathways that attract ambitious candidates and retain new hires.

  7. Champion diversity: Widen top-of-funnel reach, use structured interviews, and audit job ads for inclusive language.

  8. Responsible AI: If you use AI in hiring, validate models for bias, document processes, and comply with applicable regulations.

Quality beats speed—until you design for both.

How to Display Talent Acquisition Skills on Your Resume

How to Display Talent Acquisition Skills on Your Resume

9. Employee Relations

Employee Relations manages the fabric of the workplace: conflict resolution, investigations, performance issues, policies, and the day-to-day trust between people and the organization.

Why It's Important

Healthy ER lowers risk and raises engagement. Fewer disputes. More clarity. A workplace people choose to stay in.

How to Improve Employee Relations Skills

Consistency, fairness, and speed—anchored by empathy.

  1. Radical clarity: Communicate policies plainly. Leaders should echo the message, not remix it.

  2. Recognize and reward: Celebrate wins publicly and specifically. Small moments matter.

  3. Develop managers: Coach for feedback, documentation, and early intervention. Managers shape 80% of the experience.

  4. Flexible norms: Where jobs allow, offer flexibility that actually helps—schedules, location, time off.

  5. Fair investigations: Use standardized intake, impartial fact-finding, and documented outcomes.

  6. Team connection: Build regular rituals—retros, standups, offsites—that foster trust and candor.

Treat people like adults, and they’ll act like owners.

How to Display Employee Relations Skills on Your Resume

How to Display Employee Relations Skills on Your Resume

10. Performance Management

Performance Management aligns goals, feedback, development, and rewards so individuals and teams deliver on strategy—consistently, not just at review time.

Why It's Important

It focuses attention where it counts, surfaces gaps early, and grows capability. That’s how performance compounds.

How to Improve Performance Management Skills

From once-a-year to always-on.

  1. Set clear goals: Use SMART, outcome-focused objectives that ladder to company priorities.

  2. Continuous check-ins: Short, frequent conversations beat annual surprises. Document lightly; coach deeply.

  3. Develop deliberately: Tie growth plans to skills, projects, and mentors—then resource them.

  4. Enable with tech: Use tools for goals, feedback, calibration, and insights—simple, fast, transparent.

  5. Recognize often: Systematize praise. Make it timely and specific.

  6. Shared ownership: Let employees propose goals and metrics. Accountability rises with agency.

  7. Tune the system: Review calibration outcomes, promotion velocity, and ratings drift. Adjust for fairness and impact.

When expectations are unmistakable, performance follows.

How to Display Performance Management Skills on Your Resume

How to Display Performance Management Skills on Your Resume

11. Diversity & Inclusion

Diversity and Inclusion (D&I) means building a workforce that reflects many perspectives—and an environment where those perspectives shape decisions, daily.

Why It's Important

Diverse teams solve better and see risk sooner. Inclusion turns representation into results: engagement, innovation, retention.

How to Improve Diversity & Inclusion Skills

Systemic, measurable, continuous.

  1. Know your baseline: Analyze representation, hiring, promotion, pay equity, and attrition by group. Share the truth.

  2. Set goals: Define clear, time-bound objectives with accountable owners.

  3. Reduce bias: Use structured interviews, diverse panels, and consistent rubrics. Train for awareness and habits.

  4. Inclusive leadership: Coach leaders on inclusive meetings, decision-making, and sponsorship—not just mentorship.

  5. Broaden pipelines: Expand sourcing channels and early-career programs. Partner with communities authentically.

  6. Support ERGs: Resource employee groups and connect their insights to business actions.

  7. Measure and report: Review progress quarterly. Adjust tactics like you would any core KPI.

  8. Mind compliance: Align with evolving pay transparency and anti-bias regulations while pursuing ambitious inclusion goals.

Make inclusion the default, not the program.

How to Display Diversity & Inclusion Skills on Your Resume

How to Display Diversity & Inclusion Skills on Your Resume

12. Labor Law Compliance

Labor Law Compliance ensures company practices align with federal, state, and local requirements—wages, hours, leave, safety, classification, discrimination, and more.

Why It's Important

Compliance protects people and the business. It reduces legal risk, builds trust, and supports a fair, predictable workplace.

How to Improve Labor Law Compliance Skills

Think program, not project.

  1. Monitor changes: Track federal, state, and local updates, including pay transparency, independent contractor rules, and AI-in-hiring obligations where applicable.

  2. Educate continuously: Train HR, payroll, and managers on core policies and updates. Reinforce with scenarios and job aids.

  3. Audit regularly: Review classifications, meal/rest compliance, overtime calculations, leave administration, and recordkeeping.

  4. Strengthen policies: Keep handbooks current; align with actual practice. Version, communicate, and acknowledge.

  5. Consult experts: Engage counsel for complex jurisdictions or reorganizations. Document interpretations and decisions.

  6. Leverage technology: Use systems to enforce rules (timekeeping, eligibility, tax, notices) and maintain auditable trails.

  7. Report and protect: Provide confidential channels for concerns with anti-retaliation safeguards. Close the loop.

  8. Iterate: Treat compliance as continuous improvement—measure, learn, adapt.

Tight controls, clear policies, and steady education keep you ahead of risk.

How to Display Labor Law Compliance Skills on Your Resume

How to Display Labor Law Compliance Skills on Your Resume
Top 12 Director of Human Resources Skills to Put on Your Resume